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Sal's Heating & Cooling
HVAC Contractor
Today Open 24 hours


Sal's Heating & Cooling

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11701 Royalton Rd, North Royalton, OH 44133
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Sal's Heating & Cooling

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11701 Royalton Rd, North Royalton, OH 44133
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11701 Royalton Rd North Royalton, OH 44133
11701 Royalton RoadUSOhioNorth Royalton44133
HVAC Contractor, Furnace Repair Service
HVAC Contractor
Furnace Repair Service
Air Conditioning Repair Service
Today Open 24 hours
Saturday Open 24 hoursSunday Open 24 hoursMonday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hours
Furnace & AC Repair and Installation in Cleveland, OH. New Water Heaters Installed. Call now for 24 hour emergency assistance 440-582-4748.
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Review Summary
36 reviews
5 star
25 reviews
4 star
1 review
3 star
No reviews
2 star
3 reviews
1 star
7 reviews
"Later on that day, the workers came out and removed my old hot water heater."
"My parents had a new furnace and heat pump installed."
"The furnace is old but had been working fine."
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Minda Patel
2 months ago
When I drive this company on my way to work every morning all I see is the sea of trucks loading for their next job. There had to be 50 of them. I stopped in to purchase a new filter and everyone was so willing to stop what they were doing and help me with my difficult filter change. They had a special of buy one get one at 1/2 price so I took full advantage. I met Sal himself, what a kind man. he was very compassionate and witty with jokes. I can see why he is the largest and the most respected plumbing and HVAC company in the land. I enjoyed my experience and this guy is growing fast and I wish him all the success in the future. GREAT JOB SAL'S!!!!!!!!!!!!!!!!!!!!!!
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Response from the owner - 2 months ago
Thanks for the 5 star review, We enjoyed your visit! stop by anytime! thanks for the business and feedback. Sal
Rich Kohanowicz
a month ago
Sal's is awesome! Great, friendly employees that really know what they are doing. Installed my new water heater yesterday and did a lot of little things that the city requires. They made sure I knew everything they were doing and why they were doing it. I would not hesitate to call Sal's again. Good deal on top of the line water heater too! Thanks
Response from the owner - a month ago
Thanks for your 5 Star real review as we all know most that review only do when unsatisfied. We appreciate the purchase of your new water heater and hopefully you have no issues with it. Thanks for helping us with your review and thanks for the business and feedback. Sal
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Cari Henegar
a week ago
This was my second time calling into Sal's for an emergency water situation (neither were related to each other) and both experiences were great. A plumber was at my house within an hour of my call. He was very professional and explained everything in detail. I was very happy with the experience and would recommend!
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Neil McGowan
5 months ago
I want to write to thank you and the employees of your firm for an excellent job. Your employees performed two services for me this year. The first was the removal of my hot water heater and replacing it with a tankless water unit, and the second was a complete tear out of two furnaces and an air conditioner, and the replacement of the units with a high efficiency heat pump/ furnace combination. Your staff also completely replaced the ductwork in my home. Your staff was friendly, courteous, thorough, and prompt. They stayed late in order to finish a difficult job, and did so with minimal disruption to our home. The home itself is more comfortable now, with fewer cold and hot areas, and the system is significantly less noisy. Also, I can take showers for as long as I want without running out of hot water. I also wanted to share with you the savings I am experiencing, in the hopes that it may help you win some new clients. My total metered charges from July of 2013 through October of 2013 averaged $250 per month on electric bills due to air conditioner use. I kept the house at 70 degrees. This year, my average bill in July, August, September, and October was $110, and I kept my house two degrees cooler. This represents a savings of $560 per year on AC costs. I do not have data on heating costs yet, but will update this in the Spring. Finally, I wanted to mention that I had a unique situation in which the equipment I received had a faulty part from the manufacturer. Sal's quickly came out to diagnose the issue, ordered the replacement part, and repaired it all under warranty. Their quickness and responsiveness in an issue like this says volumes about their commitment to customer service. I would highly recommend this company to those interested in having work done. Make sure to check for deals when they come up. Sal's frequently offers savings on jobs through Angie's list or other online promotions. As far as pricing goes, I received a new tankless hot water heater, a 17 seer heat pump, a 96.5% efficient furnace, top of the line thermostat, and brand new ductwork for $9,500. I think that's a screaming deal. Part #2 (9/8/2015): A contractor at my home did damage to my outdoor unit. I asked Sal's to come out. Sal's guys did an inspection, ordered the parts, and kept me updated the entire time as to the timeline of the job and scheduling. It's refreshing to deal with a company which cares about the value of my time and properly scheduling as this company does. Definitely will use them again.
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Response from the owner - 12 months ago
Thanks! I agree, this was a difficult job, but we prevailed again. My response will not be as long but I am proud of this review and I know he is a true supporter of our company. Thanks You! Sal
Trudy K
3 weeks ago
I made an appointment with a friendly young lady to have my furnace cleaned and inspected. The technician was courteous and knowledgeable. He answered all of my questions and did not rush through the job. I will use this company again and would highly recommend it to anyone looking for HVAC work.
Eric VanNostran
2 months ago
Awesome company. So impressed! I needed a hot water tank (not an emergency). Heard about Sals on WKNR and gave them a call. They came in with a LOWER price and they gave me same day installation and 12 months same as cash. Customer for life!
Response from the owner - a month ago
Thanks for the 5 stars , we have many tools at our disposal and will use them to help a customer in need. WKNR is a great partner and I am glad the radio still works to reach my customers for life! Sal
Walter Howell
2 months ago
We were in a jam when our furnace went out. I'm pretty handy, but this was beyond repair. It was time for an upgrade anyway. My wife and I called a couple different companies and shopped pricing around. When it came to overall value, Sal's won by a long shot. When the techs came out, they were knowledgable about all the manufactures and products. They reviewed warranty and energy information and really helped us to make an informed decision. When they came to do the service, the techs were clean. They didn't track any dirt through our home and they cleaned everything up-- even hauled away our piece of junk. From start to finish they went above and beyond our expectations. Very pleased and will use them again.
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Response from the owner - a month ago
Thank you Walter! We appreciate the 5 star real review and you have hit and touched on all very important things we do that separates us from other plumbing and HVAC companies. Glad to help. Your piece of junk is probably someones new car by now. Thank you for the business and feedback. Sal
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Jeffrey Winters
2 months ago
This company does things right. My parents had a new furnace and heat pump installed. The coil was defective from the factory, Sal's Heating and cooling made things right. I personally stopped to thank him, saw him interact with customers face to face. Unheard of now a days. I highly recommend them.
Response from the owner - a month ago
I have a special place for the Senior citizens in the world when they are in trouble. I will go to bat for the client when this was a clear factory over site. Thanks for the 5 stars at a time we could of been blamed for the faulty new piece of equipment. It is how you handle an issue and it appears we did just that. Thanks! Sal