33 Filtered Reviews for Performance Auto Collision Center Inc. Note: The reviews below are not factored into the business's overall star rating.
Photo of kristine S.
5.0 star rating 10/29/2013
I was recommended Performance Auto Collision by my father-in-law. Regardless, as a woman walking into a body shop I was nervous I would be taken advantage of. I was pleasantly surprised by the straight forward, friendly talk I received from Chris Allen. He got me in and out of there quickly with no appointment and an amazing deal!
Photo of j james c.
j james c.
5.0 star rating Update - 10/14/2013
I would give them more than 5 stars if I could!
My "baby" who has been with me for years without any accidents was damaged when a oncoming driver made a left turn right in front of me. My "baby" was damaged pretty bad on the passenger left front.
Well, off to my search for repair. Suggestions from respectable sources all suggested Performance Auto Collision Center, Inc. They were close so I took it to them. Setting up an appointment was simply and painless. Took my car there in the after hours that evening and was surprised but relieved also, that the security system was so responsive. I actually set it off when looking for a dropbox for my car keys. LOL
My car was taken in, evaluated and Performance did all the negotiations and fighting the insurance company on my behalf. All I had to do was say, "okay, go ahead and fix my car". From that moment on I had periodic calls with updates and status on my repair which was very comforting for me.
When I received the call to come inspect and picky "baby" up, I was so unexpectedly greeted with this near new looking vehicle. Not a scratch to be found! Every working part worked! Ain't that a surprise? I was so happy with everything related Performance Auto. I never had to return for any adjustments or touch ups and me and my "baby" are one again.
Thanks to the team at Performance Auto Collision Center for restoring happiness to my life!
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5.0 star rating4/12/2013
I would give them more than 5 stars if I could!
My "baby" who has been with me for years without… Read more »
Photo of Bill P.
5.0 star rating 9/23/2013
Recently my Porsche 911 was hit in a parking lot, and I was referred to Performance Auto Collision by the local Porsche dealer. My service rep at Performance was Chris Allen, and without exception the communication, customer service, and the quality of work was perfect. Chris even coordinated getting my porsche in to be serviced by the dealer after the repairs were completed.
I would recommend, without hesitation, Performance Auto Collision.
Photo of Bruce H.
5.0 star rating 9/22/2013
It's been a long time since I've seen service like this. Chris Alan and his team did an exceptional job on our Corvette. As promised, it IS just like new. Not only was the work the best I have ever seen, we were treated with such courtesy and respect for our business that I could never think of going anywhere else for collision repair. Even though it took longer than I expected, Chris did warn us from the beginning they probably would. I'd rather know up front than have a last-minute surprise.
Photo of Robert B.
5.0 star rating 9/11/2013
WOW! Performance Auto Collision is by far the absolute best auto repair shop I have been to. Chris quickly gave me an estimate, did all the paperwork with my insurance, and set up my appointment. My Porsche was ready when it was promised, the work was flawless, no corners were cut, and the car was impeccably detailed upon return. Performance focuses on service, excellence, and perfection. This was the best experience I have every had with an auto repair. Bringing my car to performance was easy, and enjoyable. I highly recommend performance to anyone.
Photo of Kim E.
Peachtree City, GA
5.0 star rating 9/10/2013
The last time someone hit my car, I took it where the insurance company recommended...big mistake. They did a horrible job. In July, I was rear ended and decided to find a place myself and not go with the insurance recommendation. So glad I did! I live in Peachtree City which is about an hour from Performance Auto. I drive an 8 yr. old Acura RL, but I love it and wanted to make sure it was fixed correctly...the hour drive was totally worth it. Not only excellent body work, but amazing customer service.
Scott had the rental car ready for me and constantly kept me up to date on everything that was happening with the car (waiting on approval estimates, supplements, when the parts were in, when they were going to paint it). They had the car almost a month (had to replace the entire back end) and I know a bulk of that time was waiting on approval from estimates from the insurance company. When finally it came time to pick up the car, I was blown away. Not only did the body work look amazing, they had it cleaned, waxed and even touched up some paint chips that had nothing to do with the accident. I would absolutely use them again and recommend them to anyone that wants their car taken care of the RIGHT way...not the quick way. Thank you Scott and your team...I really appreciate everything you did to make this inconvenient situation much less painful.
Photo of Gail S.
5.0 star rating 8/27/2013
I am way overdue in writing my review of Performance Auto Collision and their staff. A co-worker referred me to them after my Mazda 6 had been rear-ended by an SUV while I was at a red light waiting to turn right. The guy hit me hard and caused over $6,000.00 worth of damage.
From the moment I walked into the office of Performance Auto to the day I picked up my repaired car, I was treated with respect and knew my car was in good hands. The office was so clean and well run.
Adam was my main man and he had my back throughout the entire process. It took one month for the insurance company of the guy who hit me to cooperate and PAC kept me informed every step of the way. They walked me through what was going to need to be done and assured me that my car would be back to the way it was prior to the accident, no corners cut. AAA insurance wanted them to use "used parts" and PAC refused as that is not the way they work.
I would highly recommend PAC to anyone who needs quality work, quality parts, respect, professionalism and any other attribute you can think of when it comes to a business. Complete satisfaction! No one would ever know my car had been hit by looking at it.
Photo of Richard C.
5.0 star rating 8/19/2013
I brought my 2006 Chrylser Town and Country to Performance Auto after researching reviews for various collision shops in the area. Performance Auto by far had the most reviews and 5 stars than any other vendor--not only for Alpharetta but all of Atlanta. There is a reason. Chris Allen and the team he put in charge of repairs delivered the car back to me as if it was rolling out of the showroom for the first time. Not only were the multiple body repairs performed as promised but the detailing on the car was superb. Additionally, Chris navigated a maze of different insurance companies and supplemental insurance negotiations in order to take the stress off of me--something I truly appreciate and often is missing from other service organizations. I highly recommend Performance Auto and encourage anyone to give them a call and walk through the process. You will not regret it!
Photo of Keith F.
5.0 star rating 7/5/2013
Chris Allen and Performance Auto Collision were the most professional auto body shop I have ever used. From the initial visit to the final pick up, Chris kept in constant contact to keep me informed on the progress of my car.
The entire rear bumper along with other parts had to be replaced and the paint job was a perfect match.
Having an accident is never a good day, but I know that if I have another accident I do not have to worry about where to take my car.
Photo of Michael Y.
5.0 star rating 5/21/2013
I am absolutely thrilled with my G37 , it looks like it just came off the showroom floor. I can see why the guys at Performance Auto Collision are Infiniti certified and they deserve every award they have. I thought after my accident my car would never get back to exactly like it was before, but I was wrong. Everyone at performance was extremely courteous and they will be the only shop I use for repairs from now on. Thank you to everyone at performance for your prompt and friendly service.