GroupOn: if we can't come up with a mutually acceptable solution, we'll be glad to look for another name.
You may have heard about the conflict between +GNOME
on Gnome Foundation's trademark. I read about it last night and this morning I wrote to Groupon's Customer service to express my opinion and tell them that I'll stop using their service. This is my note to them:
"I have been using Groupon for the past 2 years to find deals and getaways. Sadly this is not going to be continued as your company started attacking the rights that belong to Gnome Foundation and free and open source software community as a whole.
As one of your many customer I ask you to stop ignoring the legal rights of Gnome foundation and respect the hard work of hundreds of thousands of people in open source community. Their work has made it possible for you to innovate with open technologies."
Later this afternoon I received a response from their customer service that felt very positive:
Groupon is a strong and consistent supporter of the open source community, and our developers are active contributors to a number of open source projects.
We’ve been communicating with the Foundation for months to try to come to a mutually satisfactory resolution, including alternative branding options, and we’re happy to continue those conversations. Our relationship with the open source community is more important to us than a product name. And if we can't come up with a mutually acceptable solution, we'll be glad to look for another name.
Please let me know if there is anything else I can do for you.
Groupon Customer Support"