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5700 Saddlebrook Way Wesley Chapel, FL 33543
5700 Saddlebrook WayUSFloridaWesley Chapel33543
Resort, Banquet Hall
Banquet Hall
Day Spa
Golf Instructor
Golf Course
Golf Resort
Spa Resort
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Alfonso ZURUTUZA GARCIA's profile photo
Shelly Greskowiak CHANTELLE's profile photo
Tim Raber's profile photo
Kindred Resorts & Hotels's profile photo
Kirk Wilson's profile photo
Usnta Tennis Instructor's profile photo
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4-star hotel
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Booking links sponsored. $236 incl taxes & fees
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Review Summary
29 reviews
5 star
9 reviews
4 star
7 reviews
3 star
2 reviews
2 star
5 reviews
1 star
6 reviews
Retreat offering classic rooms, 2 golf courses, 45 tennis courts, 3 pools, a spa & 7 restaurants.- Google
"This resort is not most modern, but it is very clean and quaint."
"Pool area was nice, but had lunch there one day and service was painfully slow."
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Vipul Sawhney's profile photo
Vipul Sawhney
2 weeks ago
ok so here is the deal: first of all, tennis is excellent. no doubt about it. however if you want to play tennis, save yourself the money, stay at a surrounding hotel for 1/3 the price and save yourself the misery. Here are the negatives. First, the hotel is dirty, really dirty, moldy bathrooms, shower curtains look like they were never cleaned and I stayed in an upgraded 1 bedroom suite. Would hate to see what the normal studios look like. I paid over $300 a night and a days inn or super 8 is cleaner than this place at 1/3rd the price. Wifi internet NONEXISTANT. It reminds me of using AOL from 1992, it is soooo slow that you can practically get nothing done. So if you plan on doing any work or even browsing the internet....bring a hotspot! The hotel staff is basically useless. I wanted to print out a ticket for a disney park. Emailed to the front desk. It was in PDF format which is the most popular format on the internet today and virtually 99.9% of docs/tix are in that format. Guess what, they could not open the doc. So I go to the front desk and see they are using an unlicensed version of some old pdf program which cannot open it. So they direct me to their printer which is $5 to print 1 page. I reluctantly agree and put in my credit card to pay. Guess what, the printer there does not even work! So then I go to someone in the office, show her how to download Adobe PDF reader which is a FREE program and print it from her computer. Her response, IT never showed that to them !! Next, I have a 2 year old who eats something funny and throws up in bed on the sheets, wife calls room service at one comes....calls one comes....wife cleans up all the sheets....calls front desk they finally come...guess what...matresses do not have mattress protectors on them at they put some lysol on the mattress and out of courtesy to the next guest who would have checked in after us....wife calls the head of room service to complain that they did a bad job and should have at least cleaned the mattress a little more throughly.....guess what...a mattress cleaning guy comes and does a deep cleaning on we think we are happy........we go to check out....they charge us $100 for the mattress for the deep cleaning....unbelievable...I complain...they give me the head of room service's number and tell me to call him....I check out him 3 times in the next 2 days....he never bothers to call me back.... that about sums up the level of customer service this place has....I will never stay here again...first bad review of a hotel I have ever written in my life...its that bad, believe me....
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Liam More O'Ferrall's profile photo
Liam More O'Ferrall
a month ago
The employees have been very helpful and the programs like tennis for example are very well run.
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Amber Curry
11 months ago
The resort was nice, the people there were friendly and it was very kid friendly. The only thing that I did not like was the valet services. You have to pay an additional $15 to valet your vehicle and they park it in a parking lot that you can't even see from the resort. I booked the room online and was unaware of these charges until later. Every time we need our car we had to wait 20 minutes to get it and sit under a carport and sweat until they finally came. We tipped them each time because we thought we had to and didn't know at the time we were already being charged for the services. The room was nice and was fairly clean. One thing that amazed me was how much trash was just scattered everywhere in the bushes, by the stairs, by the lakes, etc. I would unfortunately not stay there again, I think for the price and the extra fees it's not worth the hassle. Especially the valet services which became a nuisance by the end of our stay. We had all our bags packed and ready and had to just sit and wait under the hot carport until our car came, very inconvenient.
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Austin Balos's profile photo
Austin Balos
a year ago
Very nice resort, very friendly and helpful staff. However, there were a few disappointments. I had called ahead about tennis reservations and was told there was a complimentary clinic in which I signed my son up for- when he went to go that morning, he was told all the clinics were cancelled for the month. The description also noted there were dive in movies, but none were scheduled during our visit. The hot tub was closed our entire visit as well. We still had a great time, but it would have been nice to have had these few things that had been in the description of the resort.
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Evan Anderson's profile photo
Evan Anderson
5 months ago
This review is specifically for the Palmer Golf course. It was fantastic! It's in great shape with challenging greens. It's more open vs. their Saddlebrook course so depending on your game, that could be good. I would definitely play it again.
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John Felton
2 months ago
Saddlebrook is a great place to relax by the pool, play a round of golf, or play tennis on a variety of court surfaces. I always enjoy my visits to Saddlebrook.
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Thomas Feiter
11 months ago
This resort is not most modern, but it is very clean and quaint. We LOVED our stay here. The landscaping is gorgeous and the pool is pretty awesome. Every staff person we encountered was super friendly, which goes a long way. Breakfast buffet was outstanding at only $20 and the beds and pillows are ridiculously comfortable. We highly recommend it.
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David Winslow
a year ago
Putting a $99 hotel in the middle of a bunch of attractions doesn't turn the room into a $235 room unless those attractions are free. We arrived late... This was only hotel we could find after having car trouble and choosing to spend the night in the area. All I wanted to do was put my kids to bed, but was hassled by rude PM valets who wanted me to remove bikes from rack (no way!) Overall, the process to get into our room was ridiculous, and the room was NOT worth $230. I guess if you want to golf here or something then this is a good deal. Otherwise, avoid!
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Have them in circles
6 people
Alfonso ZURUTUZA GARCIA's profile photo
Shelly Greskowiak CHANTELLE's profile photo
Tim Raber's profile photo
Kindred Resorts & Hotels's profile photo
Kirk Wilson's profile photo
Usnta Tennis Instructor's profile photo

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