I'm so fed up with +Dell
. I love the Chromebook 13 in principle
, but the battery stopped working a few days ago. I have yet to get someone from Dell to respond to my issue, but not for lack of trying.
- Send email to Dell support, no response after three days.
- Call support on the phone, wait 30 minutes then give up.
- Try to use online chat. Sorry, you purchased from the business site, so live chat reps can't access your account.
- Maybe I'll just start a new email support ticket? Oh, non-specific error message? Cool, thanks a lot, Dell.
I'm not even sure that human beings work at this company or if it's all robots.