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Rosetta Lue
45 followers
45 followers
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Rosetta's posts

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A must read for #Gov #CEM Leaders - 5 Ways to Reform Government With a Focus on the #Customer #custserv #socialmedia 

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Great post on dealing with customer failures. #custserv

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Wow! Innovate companies that are on the move.

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Interesting post. What are "legitimate" reasons for CC'ing an employee' Boss?

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Excited to have been appointed by VA Secretary, Dr. David Shulkin, as Co-Executive Director, along with my Co-Director Dr. Annette Gibbs-Skervin PhD, PMP , to lead the project implementation team to launch 24/7 WH Veterans' Complaint hotline.

Extended thanks to all of the project implementation team members who are working tirelessly to get this done successfully for our Veterans, their Families, Caregivers and Survivors.

We still have lots of work to do! :-) Phase 2 - expanded operations is scheduled to come on-line August 15, 2017.

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