Earlier this year I realised, after a decade of being a business transformation consultant for IBM, trying to make
things happen, that they never did happen, or at least not the way we tried to make them happen. I recall one of my program managers bewailing the fact that the frustrating thing about our job is that we could never draw a line under something and call it finished.
The reason why became apparent when our group manager made the assertion, during a 'motivational' meeting, that we were in the business of 'selling hours'. Of course we never finished! Even if we could have it was not our business model to do so. The larger and more intractable the 'issues' we uncovered in the course of an assignment, the more hours we could sell to the client.
Call me idealistic but I was recruited for my knowledge
, of business, of IT and how that could be used to transform a business. My role, as explained in my interview when I asked what a consultant was, would be to share my knowledge and experience with the client.
Of course we never did, we just engaged on a treadmill of RFPs, RFQs, SOWs and a host of acronyms to make what we were doing sound
like it was going to change things when in reality we just wanted the client to 'engage' and buy more time from us.
Time was the one thing they never got of course, just burnt it up looking for that perfect solution that would transform their business.
Since then I have been forced into semi-retirement by my wife's illness and found the time to study some of the Buddhist precepts I studied at university as part of Comparative Religion, my attempt to understand homo religioso
My realisation earlier this year was that you cannot make things happen, things will happen anyway. What you must do is focus on what you really
want then let it happen
I hadn't considered the corollary, focus on what you don't want and accept that it too, is going to happen.
Thank you Ajahn Sumedho and +Buddhism now
for that insight.