Roger, I watched it and had to comment on your advise. SPOT ON for Android. Thank you. I have been encrypting phones and then resetting them since the feature was available. I know this has saved my friends and family when they replace their phones. Without the public key, the odds of getting any data off is almost nil (unless you are the NSA). Thank you for the spreading the correct process. Thank you.
I applaud Motorola for having the courage to go direct to customer. Hope it works out for them. Although, as a T-Mobile customer, we're gonna miss out on carrier specific features like WiFi calling, VoLTE and RCS.