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ROBIN HQ
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ROBIN is the first and only intelligent customer service assistent for teams of small and medium sized web stores.
ROBIN is the first and only intelligent customer service assistent for teams of small and medium sized web stores.

43 followers
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Verse post van het Handvest Klantenservice voor eCommerce!
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Hoe Win Je De Concurrentiestrijd In eCommerce? http://buff.ly/1yVnLM0 | ROBIN Handvest
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Er is in vakbladen en marketing blogs veel geschreven over klantenservice. Maar hoe zit het nou precies? Leidt geweldige klantenservice echt tot hogere klantloyaliteit, meer omzet en onbetaalbare mond-op-mond reclame?
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This roadmap offers a practical guide to successful live chat deployment to help you win the competitive battle in eCommerce with personal conversations. #customerservice  
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Check out the new ROBIN web form which seamlessly integrates live chat & support email: http://bit.ly/1vx6g1d  #ecommerce #custserv #livechat  
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On the 9th of October, ROBIN is co-hosting a webinar for +Shopify  merchants with +We Make Websites & Nosto Solutions on How to make the most of Q4! Signup! It'll be well worth your time! #Ecommerce  
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By following our guide to The Human Conversation you will be able to reap maximum customer satisfaction and loyalty benefits from your service conversations — in the most cost-effective way possible.
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It’s a no brainer: 80% of your business comes from just 20% of your customers. Relational shoppers represent a smaller share of store traffic but a larger share of sales, higher closing ratios, higher average sales, and higher profit margins. That’s why they are your BFF!
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Firing up the final chapter of our Definitive Guide to Customer Service for Online Stores!
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