ROBIN is the all-in-one customer service solution designed and developed for small web store teams and individual merchants alike. We help you make your customer service better, faster and more personal so you can build better conversions, increase customer retention and generate more positive word of mouth.
ROBIN is super easy to set up and, needless to say, our own customer service rocks the birdnest! We offer free integrations with leading e-commerce platforms such as Shopify, SEOshop and Magento. This way we can show you order, shipping and billing data right next to the customers’ question. In our premium plans we show even more relevant customer data such as the customer lifetime value.
ROBIN is a Dutch software company, founded in 2011. In 2012 we reached the finals of The Next Web Startup Rally during TNW Conference Amsterdam in 2012. In 2013 we received an Innovation Award from the Dutch association for online stores Thuiswinkel.org.