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365 Knowledge (CRMconsult)
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All Things Microsoft Dynamics CRM and Associated Technologies
All Things Microsoft Dynamics CRM and Associated Technologies

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Now, I’m not particularly a young man, but it’s not that many years ago, when the whole landscape of technology in the workplace was completely different.  My first role in IT was as a desktop support technician (Windows XP to be precise). And the way…
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For the most part of my career I revolved around the Microsoft world, working for Microsoft Gold Partners, and exclusive,y offering Microsoft solutions. Don’t get me wrong, Microsoft have some great products, and Dynamics CRM is a fantastic product, that…
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Disruptive innovation or disruptive technology is a phrase or buzz word I’m hearing a lot lately. I currently work with an organisation that in its sector is considered disruptive, in that it’s shaking up the status quo. I recently returned from the…
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So I’m going to preface this article with this – I still love Dynamics CRM. I work with it on a daily basis…… But…. Over the last year or so I’ve slowly been looking at a wider set of solutions. Partly this was because I started writing for SearchCRM.com…
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Interesting Issue arose this week, or rather a feature that was having an impact on users. I currently working with a CRM implementation that has evolved through a couple of phases, prior to me joining the team. Around 500 users are actively working with…
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Over the last few months I’ve been contributing to articles on SearchCRM.com and TechTarget. http://searchcrm.techtarget.com/contributor/Robert-Peledie These articles have been mostly around general CRM subjects, comparing solutions and functionality.…
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Over the past few days I’ve been “playing” with some of the options for developing a web form that will feed straight in to CRM – specifically I wanted a Lead capture form. Now there are plenty of ISV’s out there with really good solutions, but I wanted…
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One of the forgotten features of the Dynamics CRM and Outlook integration (Or at least I forgot about it!), is the ability to format data from CRM that is displayed in outlook. It’s actually something that you can’t do out of the box in a browser, so can…
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I guess a little over a year ago, the Dynamics and wider Microsoft community started to see some teaser tweets and posts about being a Rockstar…….. I began to follow their teasing tweets – becoming their first follower! Still a proud moment….. At first it…
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