Profile

Cover photo
Robert McKenzie
Attended Sabhal Mòr Ostaig
315 followers|2,280,864 views
AboutPosts

Stream

Robert McKenzie

Shared publicly  - 
 
Turn any glove into a touchscreen compatible glove .. I'm impressed with this! #Touchscreen #Phone #Drone
1
Add a comment...

Robert McKenzie

Shared publicly  - 
 
A couple locations along the ridgeway, very nice day today and had the Mavic Pro up again. #drone #mavicpro
1
Add a comment...

Robert McKenzie

Shared publicly  - 
 
Night out in the woods and flying the DJI Mavic Pro in foggy conditions #DJI #MavicPro #Outdoors
1
Add a comment...

Robert McKenzie

Shared publicly  - 
 
Compilation of some recent random drone flights.
1
Add a comment...

Robert McKenzie

Shared publicly  - 
 
This kind of thing needs to be shared out I feel. Companies need to get out of the dark ages and start taking ownership of problems that are centric to their failing operations.
 
My phone was stolen a few weeks ago and luckily it was password protected, encrypted and backed up so wasn't as major a disruption as it can be for some people. Now I'm just in the process of making my insurance claim. For this I need an email from my network provider, EE, stating that the phone is blacklisted.

I have now spoken to EE THREE times to get them to do this but unfortunately EE have a big problem.

The way EE have designed the process is this: the customer speaks to the front office guys in the UK who aren't empowered to send the email - instead they have to email the back office team to get them to sent the email to the customer. Its not clear what value this step adds but it gets worst: The back office team are based in India and English isn't their first language and clearly don't have sufficient checks in place to ensure the quality of their work.

This has resulted in the email being sent to the WRONG EMAIL ADDRESS on no fewer than THREE separate occasions.

I have asked EE for an customer service email address so I can send a summary of the problem to them but apparently they haven't got one! My only option is to phone them which... is what I have done THREE times previously.

EE need to take this issue seriously. Not only have I still not got my email but my personal information has been sent to three random people now - and that's got Data Protection implications.

EE, please can you help?
5 comments on original post
1
Add a comment...

Robert McKenzie

Shared publicly  - 
 
Quite a few years ago I built the power distribution box in the photos. This worked really well at the time for outdoor use on a car battery or leisure battery and still works pretty well. However, times have changed and the demands are more for USB power and what not. So, looking to rebuild this and have USB ports, a couple of cig plugs and keep the power poles as I have quite a bit of gear wired with them. I'm also going to put volt/amp meter on it as well so I can keep an eye on the battery condition.
13 new photos · Album by Robert McKenzie
1
Add a comment...

Robert McKenzie

Shared publicly  - 
 
MavicPro flies in the mountains #mavic #mavicpro #dji
1
Add a comment...

Robert McKenzie

Shared publicly  - 
 
Happy Holidays from all of us to all of you! Hope 2016 was great and that 2017 will be even better!
1
Add a comment...

Robert McKenzie

Shared publicly  - 
 
Just got my Mavic Pro from DJI and finally got some decent weather to just play at lunch time.
1
Add a comment...

Robert McKenzie

Shared publicly  - 
 
ROC Bunker, Car crash and Woodland walk.
1
Add a comment...

Robert McKenzie

Shared publicly  - 
1
Add a comment...

Robert McKenzie

Shared publicly  - 
1
Add a comment...
Collections Robert is following
Work
Skills
Solaris, Linux, DNS, WWW, VOIP, Photography
Basic Information
Gender
Male
Story
Introduction
Thanks for stopping by my profile.   So, about me, well I have quite a few hobbies but mostly these days I'm into my bushcrafting, camping and walking (need to do more walking though mind you).  I also try to video a lot of my outdoor pursuits and share them my YouTube channel.  I'm still learning, as everyone is.  I like to go out with other folks rather than doing many solo camps.

I have in the past done a fair bit of photography but I never got the level that I wanted to reach so kinda got out of that.  Perhaps one day I'll return to it again.   I'm also a licensed Radio Amateur holding a UK callsign of M1XZG.  I don't often use this any more.  I got out of the hobby a few years ago and never really went back to it.  Just like photography, maybe I'll get back into it again in the future.

Other info about me ... 40<something>, Gàidhlig learner also speak a little Mandarin Chinese and some German, Oh and English ain't bad either.  LOL

Education
  • Sabhal Mòr Ostaig
    Gaelic Level 1 & 2, 2012 - 2012
  • LaSalle Secondary, Kingston Ontario
    1987 - 1989