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Robert Caruso
3,529 followers -
Social Media Nut (case) :-)
Social Media Nut (case) :-)

3,529 followers
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So many brands hide when trouble arises with a customer. It's the worst thing a brand can do...
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Does your brand have a customer service culture? Does your #marketing reflect that culture?

#custserv #revenue #sales #CEO
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When your #marketing is done really well, it will reveal many other problems with your #business.
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The #customer isn't always right, BUT...

#custserv #customer #sales #marketing
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Have you really considered the cost associated with your brand customer service?

#custserv #customer #sales #marketing #reputation
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How's the weather?

#lol #groundhog #ugh #spring
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The resulting costs for customer service failures will be infinitely more expensive than the cost of doing customer service well in the first place!
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Branding, messaging and voice all come together to portray who and what your brand is to your audience.
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In marketing it IS about having all the right eggs in one basket!
#HappyEaster #AprilFools
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If you don't set yourself some deadlines, you might find that your goals will just fly right on by.
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