While I agree that this community, as an unofficial fan/user community, is not the place to look for information on the new update, I also agree with +James Morgan
in the believe that Motorola has really shit the bed as far as PR goes regarding this new update.
Considering the anticipation and level of change that Lollipop is bringing to the table - in no small part due to the effort Google put into creating and feeding the hype - it's no surprise that people are eager to receive the update. That's what Google wanted, plain and simple. People are actively seeking out information on a scale that just didn't exist when it came to KitKat, which was a much smaller scale and less hyped update.
Motorola isn't doing themselves any favours by dragging out the same old "We don't provide release dates, but blah blah blah" line they used last time around. Because of their refusal to share any real information regarding the update tech blogs,communities, and even news outlets have resorted to reporting rumour, hearsay, supposition, and outright misinformation as fact. When people put faith in this information and it turns out to be untrue, they become upset and even more impatient for the update.
Motorola could put a lot of people at ease by being more open about the status and location of soak tests (both planned and active), the expected rollout of L to devices for which soak tests are already complete, and actually announcing
when an update is released for a particular device - something Motorola themselves have not done once
for the 5.0 update, having left reporting this to the same blogs and news outlets that have already falsely reported the same release two weeks beforehand. As it is, however...
"We don't provide release dates, but we're working to roll out Lollipop to all eligible devices globally as quickly as possible."