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Rob Fagen
Raised in Arizona. Not as funny as the movie.
Raised in Arizona. Not as funny as the movie.

Rob's posts

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A Letter To President Obama
I read Joe Klein's " Amazing Grace " article in the Dec 19 edition of Time, and was inspired to send the following letter to our outgoing President today: Dear President Obama, You may recall that you spoke at OPOWER's Arlington headquarters in March of 201...

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Rob Fagen commented on a post on Blogger.
If you wanted to go full-on archaic, forget those newfangled miles and measure the car in furlongs per fortnight. Also, what are these "bytes" you speak of? I measure big data in Libraries of Congress, as all right thinking modernists do. Good work otherwise

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Getting Screwed (a little) By Starbucks
On April 12, 2016, Starbucks is adjusting their customer loyalty program. Instead of one Star per purchase, with a free item every 12 stars, you will now earn 2 Stars per dollar you spend, and need to collect 125 Stars for a free item. Additionally, at the ...

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Fight back against net anti-neutrality
I just sent this message to the FCC via -- I would recommend you do as well. Dear FCC,  Please don't let self-interested actors gut your brave and excellent work in preventing them from violating one of the internet's most fundamental ope...

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Mountain View on San Antonio. Three story hole soon to be five story buildings. 
2 Photos - View album

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The "Up" pumpkin from this year's party. 

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A Mathematical Riddle I Thought Of At Random
A bit more than ten-thousand, or just seventeen. What is the number that you think I mean? 10001 in base two notation is one more than the binary number that looks like ten-thousand. The binary number 10001 in base ten is seventeen. Answer! I hope the magic...

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The behavior of the authorities in #ferguson  has me equal parts incensed, incredulous and ... hm. can't think of a good word for "frightened" that starts with an "i". suggests "intimidated". Close enough.

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It is childish, I know, but this story put a HUGE smile on my face.
Today is a good day. I just had a call from a telemarketer. Did I yell and scream at them, you ask? Certainly not. Like a good IT administrator I put my skills to use for their benefit. Here's how the conversation went:

Computer: "Press 9 to not be contacted in the future. Press 4 to speak to someone about your mortgage issues"
<presses 4>
TM: "Hello, are you having problems paying your mortgage?"
Me: "Hi, this is the IT department. We intercepted your call as we detected a problem with you phone and need to fix it."
TM: "Oh... ok, well what do we need to do?"
Me: "We're going to need to fix the settings by pressing 4-6-8 and * at the same time"
TM: "Ok, nothing happened."
<alright, so he's not using a Polycom>
Me: "Are you using the new Polycom phones that we deployed?"
TM: "No, it's a Yealink"
Me: "Ok, I see. You haven't had the new Polycom phone deployed to your desk yet. Let me check our technical documentations for the Yealink."
<did a quick Google search, "yealink phone factory reset">
Me: "Alright, do you see an "OK" button on your phone?"
TM: "Yes I do"
Me: "Alright, you're going to press and hold that button for 10 seconds."
TM: "OK, pressing it now"
Me: "Perfect, let me know if you get a password request"
TM: "OK, nothing has popped up ye----"

That's right. I made a telemarketer unwittingly factory reset his phone which means he will be unable to make anymore calls until someone is able to reconfigure his phone and that will take at least an hour or longer if they can't do it right away!
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