As a customer of yours for the past 4 years, I have grown to love and hate you all at once. Yes, your plans are cheaper. I had unlimited talk, text, and even data. Unfortunately, it seems that your business model for offering these services without limit involves me not being able to even access the network a large percentage of my time. After all, if they can't get to the network, then you don't need to worry about all of your bandwidth being used, do you?
I complained online once because I had 4G service outside my office but no service inside, and someone quickly responded. Try this they said. I did, but without any luck. Try that they said, and I did, without any luck. The tech never responded to my last interaction. By the way, I found that whole episode comical (it was clearly interference from the building) until I found out from my IT department at work that they had offered to get in-building repeaters for Sprint, Verizon, and AT&T and that Sprint was the only company that didn't respond.
I've been planning to leave for months now. Your recent marketing groveling has been truly pathetic, though. Free iPhone 6! Free Galaxy S6! Even the best phone on the market for free couldn't entice me to stay. The whole point of having a phone is so that I can use it, and I just can't do that with you guys. It's not me, Sprint, it's you.
So long, and thanks for all the dropped calls!
As you may recall many years ago I had Sprint for my long distance on my land line - until they charged me for a call at 3am that I didn't make. I called them and they told me they didn't make mistakes.
So I guess they have been in the practice of charging for services that they don't provide for a long time.
"Sometimes, when you've lived somewhere for a long time, it's hard to leave because there's so many memories"
He's lived in the same house for his entire life, and no, we're not moving any time soon. #deepthoughts #kidssaythedarndestthings
- Software development (J2EE, WebServices, etc.)
- Playing Ingress
- NC State sports (football & basketball)
- Carolina Hurricanes
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