Response from the owner - 2 months ago
Hello Latisha, I apologize for a less than great experience with us. All custom orders at Riverside are only placed / manufactured if paid in full prior to fabrication. If this has not been the case, then no order has been placed. If it was the case, you will most certainly receive your order. Just please contact us, letting us know the order number and any different name / company name that the order could be filled under.
The Riverside Team.