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RightITnow - Optimizing IT operations
RightITnow - Optimizing IT operations


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RightITnow ECM 4.2 is available immediately and introduces major new features to pursue our goal to massively simplify the Management of IT operations and to provide a seamless integration within the enterprise IT environment.

It has never been easier and simpler to streamline and manage millions of alerts in a single pane of glass.

We have highlighted a few critical features hereunder:

- An updated Solarwinds connector optimized to process 10,000's of entities and collect a larger array of information;

- A brand new Microsoft SCOM 2012 connector to collect events, entities and topology from your Microsoft-based infrastructure.

- Expanded support for entities :
- Create your own entity hierarchies;
- Add your own classes and types to enrich your IT infrastructure;
- A merge facility to rationalize your CMDB.

- Extended support for the alert rollup feature in the correlation module.

and much more ! See the detailed list of improvements online and come check our videos and demos.

About RightITnow

RightITnow ( dramatically simplifies the management of IT Operations, by monitoring your entire infrastructure (servers, networking, applications, virtual environments) while driving your global workforce from a single pane of glass.
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We are very excited to introduce the first release of ECM since RightITnow has acquired the assets of RiverMuse; ECM 3.5 deepens our commitment to massively simplify the Management of IT operations and to provide a seamless integration within the enterprise IT environment; we have highlighted a few critical features hereunder:

- A full REST API to integrate ECM with your IT infrastructure
- The initial version of our reporting framework
- New capabilities in the entity console:
  - Custom fields
  - Integration into the workflow
- Links to the alert console
- Overhaul of the users console:
  - Pagination
  - Up to 20 user roles
  - Definition of context menus at a user group level
- A new version of our JDBC event connector with support for Microsoft SQL Server
- Rebranding to RightITnow

You can find out more online at
where you can watch videos of ECM in action, play with the demo  or download a fully-feature trial version for 45 days at no cost

Thank you for your continued support 
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RiverMuse is now RightITnow

Founded in January 2013 by Marc Ferrie, the Former CEO of RiverMuse, RightITnow’s mission is to massively simplify the way IT operations are being managed today; In March 2013, RightITnow purchased all the RiverMuse assets to serve as the proven foundation for our mission. Leveraging the solution built at RiverMuse since 2010, Marc and the original team are delivering to the marketplace an innovative solution that you can discover on our website; from the ground up, we have established key practices that we want to share with you:

- Streamline the design of the product to make it as simple to use as humanly possible: this is hard work but we believe that the onus is on us not on you to deliver on that promise
- Provide a cost-effective, affordable solution by automating a lot of our internal functions (cloud services, support, Testing, videos, live demos)
- Listen to our customers and prospects: they DO have the key insights and in combination to our product roadmap, that makes for an innovative solution in real touch with your needs
- Deliver a common solution for the cloud and on-premises, the smallest to the largest customer, for any vertical: there is no good reason not to do it!

Over the last 3 years, we have deployed our solution across the world in a number of industry segments, such as:

- Financial services
- HiTech- Entertainment
- Government Agencies
- IT consulting firms

We have great customers and partners who are using our solution worldwide and are willing to share their experience with RightITnow so if you are serious about changing the way your IT operations are being handled today, we will be happy to assist you in that journey.
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