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Rich Baker
Works at Carlsberg Group
396 followers|29,938 views
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A blog from Words & Pics on a recent event I presented at, largely about #internalcomms   #measurement  
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My 2015 Internal Communications Predictions – Part 2. In the first part of my 2015 IC predictions, I talked about the impact technology and globalisation is having on how we communicate inside organisations. In this final article, I'm going to share some of what I believe to be the biggest ...
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Share Less, Converse More - part 1
My 2015 Internal Communications Predictions – Part 1. There’s something special about the end of one year and the start of a new one. It may be that for many of us, we get time off work and an opportunity to spend time with loved ones that we don’t get at a...
My 2015 Internal Communications Predictions – Part 1. There’s something special about the end of one year and the start of a new one. It may be that for many of us, we get time off work and an opportunity to spend time with...
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My latest article on - unsurprisingly - trust and engagement!
My 2015 Internal Communications Predictions – Part 2. In the first part of my 2015 IC predictions, I talked about the impact technology and globalisation is having on how we communicate inside organisations. In this final article, I'm going to share some of what I believe to be the biggest ...
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My thoughts on Saturday's marches in the UK on Saturday (Britain needs a Pay Rise) - yes, or at least fairer pay differentials.  There's a real risk employees will treat engagement as a joke otherwise.

https://www.linkedin.com/pulse/article/20141018161318-8822455-britain-needs-a-pay-rise
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IBM Social Business published the views from some of the top social customer care leaders. I listed the 35 most striking top quotes on social customer service.
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A well-commented on and popular article about #leadership  
In your organisation, do you promote people who are good at their job into a leadership role?What happens when they are promoted?I'd wager that in a few cases, they thrive - the extra responsibility
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Rich Baker

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Transform your Employee Branding - Transform Conference 2015
One of the many things I've learned over the years in internal communications, employee engagement and business in general, is how powerful a strong internal brand is. In my time in Virgin Trains for example, we used the Virgin brand to overcome inertia, to...
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Trust, Leadership and Engagement
My 2015 Internal Communications Predictions – Part 2. In the  first part  of my 2015 IC predictions, I talked about the impact technology and globalisation is having on how we communicate inside organisations. In this final article, I'm going to share some ...
My 2015 Internal Communications Predictions – Part 2. In the first part of my 2015 IC predictions, I talked about the impact technology and globalisation is having on how we communicate inside organisations. In this final a...
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Leadership - don't promote people who are good at their jobs
In your organisation, do you promote people who are good at their job into a leadership role? What happens when they are promoted? I'd wager that in a few cases, they thrive - the extra responsibility is something they grasp and they deliver great results, ...
In your organisation, do you promote people who are good at their job into a leadership role? What happens when they are promoted? I'd wager that in a few cases, they thrive - the extra responsibility is something they gr...
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In Japanese Maple, the terminally ill author writes that he expects autumn will ‘end the game’
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People
In his circles
51 people
Have him in circles
396 people
Benji Facey's profile photo
Dipak bayalkoti's profile photo
Jon Weedon's profile photo
Sofia Zuzina's profile photo
Harmeet Chhabra's profile photo
Ben Seymour's profile photo
susan milosevic's profile photo
Kate Pickering's profile photo
Marian Pike's profile photo
Basic Information
Gender
Male
Story
Tagline
Head of Internal Communication and employee engagement expert.
Introduction
Rich Baker MBA MCIPR MCIPD FInstLM is an intrapreneurial and experienced professional manager with over 20 years experience in large, highly regulated companies. 

He has led large, diverse teams through significant organisational and cultural change. Rich has also developed innovative solutions to improve customer, external and internal communications, customer service, retailing, logistics and drive engagement with both employees and stakeholders.

Rich was invited to join Engage for Success in 2010 and has been an active supporter of the movement ever since. He created and moderates the global google+ employee engagement community for Engage for Success at http://gplus.to/employeeengagement and also speaks and blogs on employee engagement and the future of work.

Follow him on Twitter @richard_baker
Bragging rights
Leadership of a large-scale cultural intervention for over 3000 colleagues, Launched @virgintrains, @lm_newsfeed and @lm_careers, Launch of the UK's first corporate donation-matching website, Leading triple award-winning internal communications publications and teams
Work
Occupation
Senior Internal Communications and Engagement Manager
Skills
internal communications, employee engagement, business strategy, leadership, coaching, writing, influencing, enterprise social media, innovation,
Employment
  • Carlsberg Group
    Senior Internal Communications Manager, 2014 - present
Rich Baker's +1's are the things they like, agree with, or want to recommend.
Are you an intrapreneur? | LinkedIn
www.linkedin.com

You’ve probably seen an increasing amount of chatter both online and offline about ‘intrapreneurs’. Companies large and small are jumping on

Are organisations biased against introverts?
www.linkedin.com

When I was a child, whilst I enjoyed spending time with other people, I felt very comfortable spending time on my own. Back then, I was both

Leadership - don't promote people who are good at their job
www.linkedin.com

In your organisation, do you promote people who are good at their job into a leadership role?What happens when they are promoted?I'd wager t

Watch this. It's about your life.
www.linkedin.com

In 2005, author David Foster Wallace was asked to give the commencement address to the 2005 graduating class of Kenyon College. The resultin

Do you value intuition?
www.linkedin.com

I thought I’d write about something close to my heart as my first linkedin article; intuition.One of the areas I studied during my MBA invol