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Bob Phibbs, The Retail Doctor®
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@RetailWire: Walgreen employees ready to quit for saying 'be well' http://buff.ly/1F9oaMt Me: Get over yourself #retail
RetailWire Discussion: Walgreens has officially dropped the requirement that its workers wish shoppers to "be well" after they check out. The change also applies to Duane Reade stores. Are mandated scripts a viable way to encourage associates to be personable? Or do suggested or required phrases make associates sound too robotic?
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Retailers, Use These 39 Spring Cleaning Tips For Your Business http://hubs.ly/y0DpSP0
A retailer should use the soft time of Spring to clean everything from the floors to the employee records.
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RT Dennis Syracuse: buff.ly/1xburax D&G should pay the price! Boycott their products only language they will understand Me: Agreed
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#EltonJohn wants to put #DolceGabanna out of business http://buff.ly/1GR9nWo RetailWire.com Me:Totally agree-outrageous
RetailWire Discussion: "I'm Still Standing" was a hit for Elton John back in the eighties. The question today is whether Dolce & Gabbana will remain standing after the rock star called for a boycott of the fashion brand. Do you think its smart business for executives to discuss their personal views on social issues?
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Are Your Employees Confused About The Role They Play In Your Retail Store? http://hubs.ly/y0Cj_z0
Retail employees are like a type of movie role. They are a supporting player, not a main character or extra, they can make more sales.
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How Selling With Storytelling Will Increase Your Retail Sales http://hubs.ly/y0BgM80
Stories create wonder in customers and increase retail sales by converting lookers to buyers. When selling instore, less emphasis should be on facts.
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#NSRA Talks Best Retail Strategies http://buff.ly/1A5MUEn Thanks for the coverage Footwear News
The National Shoe Retailers Association pulled together influential independents to share their secrets to retail success.
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Have them in circles
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How To Use The Right Questions To Sell More Effectively http://hubs.ly/y0FtT10
Selling at retail means asking the right questions. Training your retail salespeople the right and wrong help you build sales more effecively.
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I expect some wrong-headed comments on this RetailWire.com post: Is selling shameful? http://buff.ly/1xFxQch View mine.
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Considering Retail Sales Training Courses? Here Are The Essentials http://hubs.ly/y0CDQs0
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How Engaging Is Your Store's Customer Experience? Take This Quiz http://hubs.ly/y0BZvb0
Know how to engage your customers? It isn't more technology, its retail training to be more human in an increasingly inhuman customer experience.
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Best Cross Selling Sales Tips for Retailers http://hubs.ly/y0xKFQ0
The best cross selling sales tips for retailers include 4 steps to move more merchandise. Known as suggestive selling these tips grow sales.
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Have them in circles
115 people
Rajesh Nori's profile photo
Stephanie Alexander Milliman's profile photo
Beth Kelvington's profile photo
Roxana Elvira Gonzalez Flores's profile photo
Tony Taig's profile photo
William Boe's profile photo
Leslie Degrano's profile photo
Doctora Retail's profile photo
Chelsea Johnson's profile photo
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Helping Businesses of All Sizes Remove Obstacles To Their Profitable Success
Introduction
I became the Retail Doctor® in the USA in 1994 after hearing Tony Robbins say you must have a brand that is memorable. Since then I've appeared around the world, been on TV, written several books and created products to help businesses of all sizes grow and be profitable.