Response from the owner - 7 months ago
This is odd. Why would a "tow op manager" (tow company operations manager) consult with a "college" to find a vendor for car opening tools when every tow company supplier in the country sells car opening tools?
Yes, we do not sell "reach rods" to any individual that does not have a California issued locksmith license. This applies to any devices used for lockouts. If in fact you did give us a call, and indeed one of our employees hung up on you, that would have been unacceptable. Based on our ethics as a locksmith company, we do not sell any product that can be used for lockouts to the general public. Also, as a locksmith company, the general public expects us to provide for their security and to not compromise it.