Response from the owner - 2 years ago
It is indeed sad and disappointing to read this review considering the extra time and effort that was spent giving guidance and assistance, trying to please this particular guest. Needless to say, our recollections of the "shouting at loudly in front of other guests" don't seem to match that of the reviewer.
Red Mill House in Daintree is a small B&B run by a husband and wife team, catering to nature lovers, birdwatchers and people with an interest in eco-tourism and the conservation of The Daintree. It is located in the small village of Daintree (pop. approximately 60) It is not, and does not pretend to be a resort with resort facilities. All our facilities are clearly listed and shown on our website. There are several very good dining options close by Red Mill House and, as one would expect, these need to be booked in advance due to the small numbers of potential guests, otherwise they will not open!
We encourage all intending guests to read this and other traveler forums, and to review the Red Mill House web site thoroughly, so that they may fully understand what Red Mill House is about - it is not for everybody, and we would rather people not come and stay with us if they are not going to be comfortable with our service and facilities and the facilities of Daintree Village. We stand by our reputation for good service gained from 10 years experience, catering to guests who know and appreciate our ethos.