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Ray Hiltz
Works at Communications NewRayCom
Lives in Montréal QC
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Ray Hiltz

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Just making my way to my seat to watch the #RayBunch  toss around opinions and tips about getting your message across on the internet.

Hope you'll join me at 12:15pm ET. I promise I'll share my lunch. :-)
 
In episode 57 of the #RayBunch show, we discussed the challenges having our online communications understood clearly.

Communicating by text online can be a minefield of hurt feelings and misinterpretation.
Without hearing and/or seeing the person on the other end of the communication, it's hard to know whether that short quip was meant as a dismissal, sarcasm or simply "I'm in a rush. Get back to your later."

It's no wonder we stick emoticons everywhere like a OCD grade fiver.

Some of the reasons online communications are so tricky are:
 
1. Online text: email, comments, tweets, lack facial and tonal cues that make it difficult for recipients to decode meaning well. 

2. Sometimes we feel pressured to respond quickly either through emotion or perceived deadline. This can lead to carelessness. 

3. The weak connections we make online - even if we feel we’re “friends” lack the personal history and insight that allows people to read between your lines. Relationships become even more fragile in the face of conflict.

Here's some wise words from the Bunch:
+Randy Bowden - 
“It’s all fun and games until someone doesn’t pick up on the sarcasm.”

+Scott Scowcroft -
"We’ve become an Acronym” culture." i.e. KIPPERS (Kids in parent’s pockets eroding retirement savings) Use TLA's (Three Letter Acronyms)

+Vivekananda Baindoor Rao -
"English is not everyone’s first language."

+Jessica Dewell -
"Give a dang about slang."
Slang words tend to be localized.

Have you experienced someone reading your comments the wrong way?

Join us Tuesday, June 30th at 12:15pm ET

Catch other past Lunch Bunch shows on my YouTube Playlist: -http://goo.gl/6841cD

Subscribe here for my weekly Marketing News & Views Newsletter: http://goo.gl/EbWkOa
"Was That Supposed to be Funny?"
Today, June 30, 12:15 PM
Google+ Event Page, YouTube

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Ray Hiltz

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Looking forward to watching this Summer #RayBunch  summer rerun of Was That Supposed to be Funny?
https://goo.gl/9n0ApF

Tuesday, 12:15PM.
 
Join us tomorrow as we run another #RayBunch  classic: Was That Supposed to be Funny?
https://goo.gl/9n0ApF

In episode 57 of the #RayBunch show, we discussed the challenges having our online communications understood clearly.

Communicating by text online can be a minefield of hurt feelings and misinterpretation.
Without hearing and/or seeing the person on the other end of the communication, it's hard to know whether that short quip was meant as a dismissal, sarcasm or simply a:
"I'm in a rush. Get back to your later."

Join me in the audience as we watch +Jessica Dewell +Randy Bowden +Scott Scowcroft +Vivekananda Baindoor Rao and this crazy host guy explore and help you navigate the minefield of online communications.
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Obama aint no MLK no shit---can I get an Amen African Americans?? ?
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Ray Hiltz

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When Adding Images to Your Blogs, Ignorance is Not a Defence.
An eye opening article by +Thomas E. Hanna | BlogPhoto.tv that shows us how to navigate the minefield of using web images.

Best solution - shoot your own.
read  for more tips on how to avoid getting nasty intent to file suit letters.

#blogging   #image   #copyright  
What you need to know about stock images and how you can protect yourself from the risks that come with them.
2
Thomas E. Hanna | BlogPhoto.tv's profile photo
 
Thanks +Ray Hiltz! It's unfortunate just how confusing the online image world can be. A lot of people get in trouble even after thinking they have their bases covered.
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Ray Hiltz

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Matt Cutts Extends Leave
Looks like we won't be hearing anything from +Matt Cutts for the rest of the year.
Hope he's enjoying his time away from the SEO light.
Will Google's Matt Cutts come back to Google in 2016? Currently he is a Google employee, on leave, not being paid, but does get health benefits.
3
Simon Cousins's profile photoMaAnna Stephenson's profile photojd quinitchette (CrazyLikeABOSS)'s profile photoRay Hiltz's profile photo
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+MaAnna Stephenson I think it's probably because he was one of the few public faces of Google and no one's really stepped up to the plate - understandably. 
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Ray Hiltz

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Next week's #RayBuncvh  Summer Rerun is a favourite of ours: Was That Supposed to be Funny?
During the show, we discuss the challenges of communicating via text online.
Online texts can be a minefield of hurt feelings and misinterpretation.

Join me in the audience and feel free to heckle the host. :-)

Tuesday, June 30th, 12:15 PM ET
with +Jessica Dewell +Vivekananda Baindoor Rao +Scott Scowcroft and +Randy Bowden 
 
In episode 57 of the #RayBunchThe  show, we discussed the challenges having our online communications understood clearly.

Communicating by text online can be a minefield of hurt feelings and misinterpretation.
Without hearing and/or seeing the person on the other end of the communication, it's hard to know whether that short quip was meant as a dismissal, sarcasm or simply "I'm in a rush. Get back to your later."

It's no wonder we stick emoticons everywhere like a OCD grade fiver.

Some of the reasons online communications are so tricky are:
 
1. Online text: email, comments, tweets, lack facial and tonal cues that make it difficult for recipients to decode meaning well. 

2. Sometimes we feel pressured to respond quickly either through emotion or perceived deadline. This can lead to carelessness. 

3. The weak connections we make online - even if we feel we’re “friends” lack the personal history and insight that allows people to read between your lines. Relationships become even more fragile in the face of conflict.

Here's some wise words from the Bunch:
+Randy Bowden - 
“It’s all fun and games until someone doesn’t pick up on the sarcasm.”

+Scott Scowcroft -
"We’ve become an Acronym” culture." i.e. KIPPERS (Kids in parent’s pockets eroding retirement savings) Use TLA's (Three Letter Acronyms)

+Vivekananda Baindoor Rao -
"English is not everyone’s first language."

+Jessica Dewell -
"Give a dang about slang."
Slang words tend to be localized.

Have you experienced someone reading your comments the wrong way?

Join us Tuesday, June 30th at 12:15pm ET

Catch other past Lunch Bunch shows on my YouTube Playlist: -http://goo.gl/6841cD

Subscribe here for my weekly Marketing News & Views Newsletter: http://goo.gl/EbWkOa
"Was That Supposed to be Funny?"
Today, June 30, 12:15 PM
Google+ Event Page, YouTube

21 comments on original post
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Ray Hiltz

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ARE YOU AWARE OF YOUR OWN BIASES?
via +Adi Gaskell 

“People seem to have no idea how biased they are. Whether a good decision-maker or a bad one, everyone thinks that they are less biased than their peers,”
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Ray Hiltz

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Ray2Go – Marketing, Google and SEO News and Views
My latest newsletter (http://goo.gl/HCSxL4) features highlights from our #RayBunch  show: Was That Supposed to be Funny?

The broadcast repeats tomorrow as part of our RayBunch Summer Rerun series. (https://goo.gl/9n0ApF)

Have you ever had people misinterpret what you wrote online – be it an email message or post?
I think we all have which is why we’ve had to come up with new syntax, symbols and etiquette to get our message across in the manner intended.

"“Without the benefit of vocal inflections or physical gestures, it can be tough to tell "e-sarcastic" from "e-serious", or "e-cold" from "e-formal," or "e-busy" from "e-angry". Emoticons and exclamation points only do so much.” – +Eric Jaffe 

Sarcasm, in particular, is a tough sentiment to get across as +Randy Bowden says in the show:
"It's all fun and games until someone doesn't pick up on the sarcasm"

Some advice from the show:
- Remember English is not everyone’s first language. via +Vivekananda Baindoor Rao 

- Give a dang about slang. Slang words are localized. via +Jessica Dewell 

- Pause before you hit “send”. via +Scott Scowcroft 

- Use acronyms them with care. via +Ray Hiltz 

Other highlights from the newsletter:

Update on the Community profile photo size: via +Google+ Top Contributors and +Dustin W. Stout 

Video – Three Google Docs Formatting Tips via +Richard Byrne 

Google Will Allow People To Block “Revenge Porn” From Search Results via +Danny Sullivan 

Case study of how colour psychology improved a website. via +Moz 

SMBs Divided On The Effectiveness Of Google My Business via +Myles Anderson 

Google’s obsession with “failure” via +The Verge 

Video of the Week: Why You Need to Humanize Your Business via the +Stone Temple Consulting acting duo, +Mark Traphagen and +Eric Enge 

Read the full newsletter here: http://goo.gl/HCSxL4
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Thanks, i'm subscribed now!
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Ray Hiltz

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Travel much?
This might interest you.
via +Gizmodo 
I think it would be great even for visiting friends for the weekend etc.. where you're actually living out of your suitcase. (Would be creepy to use their drawers.)
For longer hotel stays, it makes life easier to put all your clothes in drawers instead of rifling through a tangled web of t-shirts, shorts, and shoes. Or, you could make things even easier with a suitcase that transforms into a pre-packed dresser.
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Fabián Di Tullio's profile photoRob Jongschaap's profile photoEndless Time's profile photoCharlie Richmond's profile photo
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I'd even take that to a hotel! You never know what's been in the drawers! :)
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Ray Hiltz

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Responsive Web Design Presentation
Mon ami, +Frédéric Harper generously shares his slides and recording from his presentation at the JavaScript Open Day event in Vancouver.

For all you web design geeks out there. :-)
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Ray Hiltz

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Why Local SEO Is About to Become Even More Important
by +Jayson DeMers via +Entrepreneur 

As Jayson says, "Google loves local businesses."
That has become ever more obvious this year as it focuses more on:
- individualized results
- mobile and wearable devices
- Increased competition (necessitating targeting smaller niches)

He also includes a short outline of how to get started with a local SEO campaign.
#SEO  
A number of factors, including the rise of wearables and increased competition, places a greater focus on location.
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Ray Hiltz

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In episode 57 of the #RayBunch show, we discussed the challenges having our online communications understood clearly.

Communicating by text online can be a minefield of hurt feelings and misinterpretation.
Without hearing and/or seeing the person on the other end of the communication, it's hard to know whether that short quip was meant as a dismissal, sarcasm or simply "I'm in a rush. Get back to your later."

It's no wonder we stick emoticons everywhere like a OCD grade fiver.

Some of the reasons online communications are so tricky are:
 
1. Online text: email, comments, tweets, lack facial and tonal cues that make it difficult for recipients to decode meaning well. 

2. Sometimes we feel pressured to respond quickly either through emotion or perceived deadline. This can lead to carelessness. 

3. The weak connections we make online - even if we feel we’re “friends” lack the personal history and insight that allows people to read between your lines. Relationships become even more fragile in the face of conflict.

Here's some wise words from the Bunch:
+Randy Bowden - 
“It’s all fun and games until someone doesn’t pick up on the sarcasm.”

+Scott Scowcroft -
"We’ve become an Acronym” culture." i.e. KIPPERS (Kids in parent’s pockets eroding retirement savings) Use TLA's (Three Letter Acronyms)

+Vivekananda Baindoor Rao -
"English is not everyone’s first language."

+Jessica Dewell -
"Give a dang about slang."
Slang words tend to be localized.

Have you experienced someone reading your comments the wrong way?

Join us Tuesday, June 30th at 12:15pm ET

Catch other past Lunch Bunch shows on my YouTube Playlist: -http://goo.gl/6841cD

Subscribe here for my weekly Marketing News & Views Newsletter: http://goo.gl/EbWkOa
"Was That Supposed to be Funny?"
Today, June 30, 12:15 PM
Google+ Event Page, YouTube

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Deborah Rock's profile photoScott Scowcroft's profile photoBill Graham's profile photoRay Hiltz's profile photo
21 comments
 
Agreed +Ray Hiltz sarcasm not only does not transfer well in written form, but is also foreign in cultures outside of North America and people just don't get it. Now that our messages are broadcast globally sarcasm can easily be misinterpreted.
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Ray's Collections
Story
Tagline
Power Your Business with Social. Boost it with Google.
Introduction
You'll find I post a lot about Google Plus, Social Media, Business and Marketing.

I also like to share posts of funny memes (love puns), do crazy hangouts with old and new friends, share iPhone photos and other stuff that grabs my attention. 

If you want to get down to social business & Google+, then I invite you to circle my G+ Business Page: +NewRayCom and visit to my website: rayhiltz.com where you can subscribe to my weekly Google+ Newsletter.

We hold a weekly Google+ Tips & Topics Lunch Hangout each Tuesday at 12:15pm.

I'm someone who is inspired by people who care about other people. I'm inspired by the creativity process and people who march to their own drummer.

I'm passionate about equal rights civil conversations.

I abhor fundamentalism, ethnic and political nationalism and intolerance.  

My personal interests include:
 -  reading (fiction & non)
 -  music (anything but Opera and harpsichords),
 -  musical theatre,
 -  politics (especially Canadian)
 -  history
 -  human rights
 -  arts (performing & visual)
 -  nature 

I'm originally from Moncton NB and now live in Montréal QC

I'm married to a great guy, have four great kids (he's not the mom).

If you want to know more about Ray Hiltz, you know where to find me. :-)
 
Work
Occupation
Google+ and Hangouts On Air Coach / Social Media Consultant
Skills
Social Media Strategy, Social Business Consulting, Social Media Marketing, Content Marketing, Google Plus Strategy, Speaking, Blogging, Training, Project management
Employment
  • Communications NewRayCom
    Social Media & Google+ Specialist, present
    Google Plus Coach, Social Media Consultant, Strategist
  • l'Hôtel Le Meridien-Versailles
    Accounts, 2009 - 2010
    Accounting
  • Repercussion Theatre
    Executive Director, 2000 - 2009
    Responsible for operations of Theatre Company including, Board Development, Fundraising, production, marketing etc.
  • School of Toronto Dance Theatre
    Aministrator, 1998 - 1999
  • Restaurant Le Charolais
    Manager, 1996 - 1998
Basic Information
Gender
Male
Looking for
Networking
Relationship
Married
Other names
NewRayCom, Alexander Hiltz, NewRay