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Ray Freeman
Works at Left Coast Insights Tourism Development Consulting
Attended Royal Roads University
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The New Set of Best Practices for Making Smarter Tourism Boards
As we recently reported, Destination Marketing Association International (DMAI) launched phase two of its DestinationNEXT research last month, which includ
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Mastering the Art of Great Customer Service
As Victoria prepares for prime tourist season, Douglas talks to people with a deep understanding of what it really takes to win and keep customers. Ian Powell has been in the hotel business for almost 30 years and has managed some of Canada’s top hotels, including the Inn at Laurel Point in Victoria. He says … Continued
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New Report outlines compelling economic case to protect snow sport resorts in B.C.

A new report, “The Value of Ski Areas to the British Columbia Economy Phase Two: All Ski Areas” written by Ryan Staley outlines a compelling economic case to protect snow sports resorts in British Columbia.

Pique News story: http://www.piquenewsmagazine.com/whistler/report-outlines-compelling-economic-case-to-protect-snow-sport-resorts-in-bc/Content?oid=2644297

Full Destination British Columbia Report: http://www.destinationbc.ca/getattachment/Research/Research-by-Activity/All-Research-by-Activity/Test/Value-of-Ski-Areas_Phase-Two_Final.pdf.aspx
A new report, highlighting the importance of B.C. winter resorts to the provincial tourism economy, is coming at a critical time as the sun sets...
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Everybody wants to fix BC Ferries, but nobody knows how
With costs rising and ridership falling, the province, the ferry commissioner and the corporation are at odds over the best course forward for essential ferry service on the westcoast
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Great Bear Rainforest deal hinges on First Nations
Great Bear Rainforest residents want B.C. government to address issues ranging from carbon offsets to the grizzly bear hunt
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NEW! 2015 Mountain Bike Tourism Guide (Tourism Business Essentials program) from Destination British Columbia 
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Award-Winning Mountain Bike Tourism Research: the Northern BC Mountain Bike Recreation & Tourism Development Strategy by Patrick Lucas in partnership with Martin Littlejohn and Donna Green of  the Mountain Bike Tourism Association, and Northern BC Tourism, has been awarded the 2015 Planning Institute of British Columbia's Silver Award for Excellence in Policy Planning for Small Towns and Rural Areas. Award-Winning Mountain Bike Tourism Research: the Northern BC Mountain Bike Recreation & Tourism Development Strategy by Patrick Lucas in partnership with Martin Littlejohn and Donna Green of  the Mountain Bike Tourism Association, and Northern BC Tourism, has been awarded the 2015 Planning Institute of British Columbia's Silver Award for Excellence in Policy Planning for Small Towns and Rural Areas.  http://www.ominecacoalition.ca/concrete5/files/6614/1814/9103/Northern_BC_Mountain_Bike_Recreation__Tourism_Development_Strategy_2014.pdf pibc.bc.ca Northern British Columbia​ Mountain Biking BC​pibc.bc.ca Northern British Columbia​ Mountain Biking BC​
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The Art of Great Customer Service - Douglas magazine page 48
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The Northern BC Mtn Bike Tourism Strategy released by the Mountain Bike Tourism Association
Download and share Northern BC Mountain Bike Recreaion & Tourism Develoment Strategy Summary Brochure 01162014.pdf uploaded by @LucasCatalyst and hosted by Ow.ly
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New Destination British Columbia corporate stratety
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Boatswains to the Bollards: A Socioeconomic Impact Analysis of BC Ferries
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Great year for tourism in Victoria
VICTORIA - CTV's Bruce Williams sits down with Paul Nursey of Tourism Victoria to learn about how the region attracted the boost in traffic.
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People
Work
Occupation
Principal Consultant: Left Coast Insights - Tourism Development Consulting
Skills
Community tourism development and stakeholder integration, tourism product development, destination management and marketing, social entrepreneurship, sustainable tourism development, and adventure tourism.
Employment
  • Left Coast Insights Tourism Development Consulting
    Principal Consultant, 2008 - present
    Ray Freeman is a Principal Consultant with Left Coast Insights – Tourism Development Consulting and an Associate Faculty member in the School of Tourism and Hospitality Management at Royal Roads University. Ray is a member of the Board of Directors of Tourism Victoria.
Basic Information
Gender
Male
Story
Tagline
Left Coast Insights - Tourism Development Consulting
Introduction
Welcome to Left Coast Insights.  We are a boutique consulting firm specializing in tourism research, planning, and development to provide communities and enterprises with insights that create competitive advantage in visitor experience and attraction.
Education
  • Royal Roads University
    Master of Arts in Tourism Management, 2008 - 2011
    Master of Arts in Tourism Management from Royal Roads University http://www.royalroads.ca/prospective-students/master-arts-tourism-management Graduate Certificates/Modules included in MA program: Sustainable Tourism Management, Destination Development, and Tourism Leadership
Ray Freeman's +1's are the things they like, agree with, or want to recommend.
Everybody wants to fix BC Ferries, but nobody knows how
www.theglobeandmail.com

With costs rising and ridership falling, the province, the ferry commissioner and the corporation are at odds over the best course forward f

Great Bear Rainforest deal hinges on First Nations
www.theglobeandmail.com

Great Bear Rainforest residents want B.C. government to address issues ranging from carbon offsets to the grizzly bear hunt

World Tourism Organization (UNWTO)
attraction.ttracanada.ca

The World Tourism Organization (UNWTO) is the United Nations agency responsible for the promotion of responsible, sustainable and universall

Balancing tourism with culture | Royal Roads University | Victoria, BC
www.royalroads.ca

Travellers are looking, more than ever, for experiences that empower communities to share their cultures without exploiting them. For commun

The U.S. is a government that understands travel; too bad about Canada |...
www.thestar.com

U.S. reaps huge dividends from investments in tourism and travel, while Canada slashes and burns. Also, Homewood Suites by Hilton expands in

Hotel social media strategies in 2014: painfully authentic, help not hyp...
reknown.com

By Daniel Edward Craig, Reknown. In our last ReviewPro webinar, Top Social Media Strategies for 2014, we asked our expert panelists to discu

The Resonance Report 2013 U.S. Affluent Travel and Leisure
attraction.ttracanada.ca

We chose this small demographic for its outsized influence. U.S. households with incomes of $150,000 and higher account for an estimated 29%

10 Hospitality Technology Trends You Need to Know About
attraction.ttracanada.ca

A hotel’s technology offerings are an important factor when choosing a hotel, according to a majority of respondents to a SmartBrief poll. S

Wilhelmus - » Motivate, enable, encourage, curate, action
www.wilhelmus.ca

IAmsterdam. The Iamsterdam sign is an invitation to take a picture and share it. Building a destination brand is done primarily through the

The Future DMO | Travel 2.0 Consulting Group
travel2dot0.com

How current trends are shaping the future DMO and how the current DMO can adjust, respond and thrive.

Mtn Bike Tourism & Community Development Critical Success Factors ...
www.slideshare.net

Mountain Bike Tourism & Community Development in British Columbia: Critical Success Factors for the Future - Graduate Paper - Ray Freema

Vancouver Island Sport Tourism Council - Mtn Bike Tourism presentation ...
www.slideshare.net

Mountain Bike Tourismand Community Development in British Columbia: Critical Success Factors Vancouver Island Sport T