Profile

Cover photo
RatingWidget
90 followers|14,091 views
AboutPostsPhotosYouTube

Stream

RatingWidget

Shared publicly  - 
 
What You Gain With a Growth Team http://ow.ly/KsWop
1
Add a comment...

RatingWidget

Shared publicly  - 
 
Using Data to Build a Happy, High-Performance Support Team http://ow.ly/JlaNR
Two hundred tickets a day. Average time until first reply: two minutes. Average number of replies: three (okay, three and a half.) Response time unaffected by nights and weekends, because your support team is sprawled around the globe. Sound ideal? Terrifying? Unattainable?
1
Add a comment...

RatingWidget

Shared publicly  - 
 
How to Talk to Your Angriest Customers http://ow.ly/J5nRq
Harsh words are not always indicative of insight. Complaints are not always a sign that something is wrong. Be that as it may, great feedback can be buried within the vitriol—give credence to every message. Oftentimes, a negative experience can be salvaged and turned into an opportunity.
1
Add a comment...

RatingWidget

Shared publicly  - 
 
How InVision Supports Over 500,000 Happy Users http://ow.ly/IypR6
As employee number five at InVision, Scott Markovits has done his fair share of heroics. Scott Markovits - InVision. In every growing company, you should expect to wear multiple hats. “I came in pretty much doing everything within the company except for designing and developing,” says Scott of ...
1
Add a comment...

RatingWidget

Shared publicly  - 
 
How to Get Useful Feedback from Your Clients http://ow.ly/HYqir
Feedback is supposed to be descriptive, not prescriptive—listening to clients and customers is always right, but following their demands is mostly wrong. Service providers receive a lot of client feedback: beta testing notes, mockup critiques, feature requests in custom development, etc.
1
Add a comment...

RatingWidget

Shared publicly  - 
 
The Email Support Style Guide You Didn’t Know You Needed http://ow.ly/HJNTy
While you shouldn't judge a book by its cover, you should judge the written word by its styling. Appearance there is far more than skin deep. The primary objective of all writing is to communicate information. Since faulty styling impedes on this, it is a trait of bad writing.
1
Add a comment...
Have them in circles
90 people
Sandeep Kumar's profile photo
kitaab compk's profile photo
Ali Galal's profile photo
Надежда Живуцкая (Nodzomi)'s profile photo
Rahul Jamba's profile photo
Pavel Kovalchuk's profile photo
Vova Feldman's profile photo
Любовь Галимзянова's profile photo
Mahipal Purohit's profile photo

RatingWidget

Shared publicly  - 
 
Your World Before Our Product http://ow.ly/JTmkt
Marketing is not something you do to people; it's something you do for people. When honest it brings clarity to the truths that a customer needs to hear: Their existing situation could be vastly improved. Your product is the best fit to solve their problems (real benefits, genuine outcomes).
1
Add a comment...

RatingWidget

Shared publicly  - 
 
Why Businesses Have a Hard Time Fixing What’s Broken http://ow.ly/Jde1p
Reinvention always meets resistance. From pivots to process changes, it's tough to have a perfectly smooth transition. In a New York Times article titled “Why You Hate Work,” Tony Schwartz and Christine Porath explore why most people hate their jobs. Through surveys partnered with Harvard ...
1
Add a comment...

RatingWidget

Shared publicly  - 
 
User Onboarding Isn’t a Feature http://ow.ly/IPois
I've spoken to many companies about their onboarding experiences, and I often hear them enthusiastically tell me that they finally got onboarding on their roadmap and plan to roll it out soon. I cringe a bit when I hear this. Weird, right? For someone who is way into user onboarding, ...
1
Add a comment...

RatingWidget

Shared publicly  - 
 
Growing the Future Perfect Team http://ow.ly/IbqDK
Great leadership is a multiplier. It tears down roadblocks, creates an environment conducive to great work, and amplifies the impact of everyone in the company. Playing to everyone's strongest traits involves knowing who you are working with and what they are working around.
1
Add a comment...

RatingWidget

Shared publicly  - 
 
The Quickest Wins in SEO http://ow.ly/HJNWp
Analytics Academy is a weekly email course from Segment.io with bite-sized analytics lessons to make your business data-driven. Sign up today!
1
Add a comment...

RatingWidget

Shared publicly  - 
 
Overcoming Common Customer Objections http://ow.ly/HjnCu
Once in a great while, a single source of effort can yield extraordinary results. For Whole Company Support, this comes in the form of an Objections Doc—a list made to understand and address the common objections customers have about your product. The experienced sales reps on your team may know ...
1
Add a comment...
People
Have them in circles
90 people
Sandeep Kumar's profile photo
kitaab compk's profile photo
Ali Galal's profile photo
Надежда Живуцкая (Nodzomi)'s profile photo
Rahul Jamba's profile photo
Pavel Kovalchuk's profile photo
Vova Feldman's profile photo
Любовь Галимзянова's profile photo
Mahipal Purohit's profile photo
Story
Tagline
Instant feedback for your content
Introduction
RatingWidget is a Customizable, Multilingual, Thumb & Star Rating System for your Blog, Online Shop or Website.