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Radley Acura
Acura Dealer
Today 9:00 am – 9:00 pm
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Radley Acura

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Is your car ready for warm weather? Visit our site to schedule a service appointment!

Visit: http://bit.ly/PwTkb3
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Radley Acura

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Happy Earth Day!

What is your pledge this year?
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Radley Acura

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What would you do if you saw this adorable pup driving next to your car?
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My favorite feature on the 2015 Acura TLX is ____!
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Radley Acura

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Happy Tax Day! Did you wait for the last day to do yours or did you do them early?
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Radley Acura

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Whenever I pack up my #Acura to go camping, I’m always sure to bring plenty of ______.
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Have them in circles
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April is Distracted Driving Awareness Month.

Remember to keep your hands on the wheel and your eyes on the road.
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1 in 4 teens responds to a text while driving...please remember to never text and drive.
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Radley Acura

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The 2015 Acura TLX has been unveiled!

Learn more: http://www.acura.com/TLX
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Radley Acura

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What is the most embarrassing driving moment you've ever had?
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Contact Information
Map of the business location
5823 Columbia Pike Falls Church, VA 22041
5823 Columbia PikeUSVAFalls Church22041
(703) 824-5700radleyacura.com
Acura Dealer, Used Car Dealer
Acura Dealer
Used Car Dealer
Auto Repair Shop
Oil Change Service
Today 9:00 am – 9:00 pm
Monday 9:00 am – 9:00 pmTuesday 9:00 am – 9:00 pmWednesday 9:00 am – 9:00 pmThursday 9:00 am – 9:00 pmFriday 9:00 am – 9:00 pmSaturday 9:00 am – 6:00 pmSunday 12:00 – 5:00 pm
Delivering Memorable Experiences

Thank you for visiting Radley Acura in Northern Virginia. An Acura Dealer in Virginia located just minutes from Washington DC and Fairfax Virginia. As one of the Washington DC area's premier Acura Dealers we provide an excellent selection of New Acura Vehicles in Virginia as well as Certified Pre-Owned Acura’s throughout the Northern Virginia area. Our Acura Service Department in Fairfax Virginia is committed to providing you with Superior Customer Service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Washington DC Area.

Our Goal at Radley Acura of Fairfax is complete and total customer satisfaction. Our staff has over 20 years of experience and is trained to assist you, not pressure you. Visit with us and see why our customers today become customers for life. We service the entire DC Area including Great Falls, Reston, Alexandria, Springfield, Bethesda, Fairfax, Tyson’s Corner, Arlington and Chantilly area Acura customer.
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Review Summary
4.1
144 reviews
5 star
103 reviews
4 star
4 reviews
3 star
6 reviews
2 star
6 reviews
1 star
25 reviews
People talk about service department, excellent customer service, tim morgan, power steering and tire rotations
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Jennifer Fordham's profile photo
Jennifer Fordham
reviewed a month ago
Against my better judgment, I bought a used Jeep Grand Cherokee from Radley Acura because they happened to have what I needed. I was second-guessing the decision to buy a Jeep from an Acura dealer; however, the service I received under the used car warranty was exceptional. We realized shortly after taking delivery of the car that it had a "wind" noise. Radley diagnosed that the windshield had been improperly installed by the prior owner and took the time to remedy the problem properly all while I drove an Acura loaner car. Their service on a non-Acura used car exceeded my expectations and created a repeat customer. Service quality and their willingness to get to the bottom of my concern and remedy it under the warranty is a differentiates Radley and makes me highly likely to continue servicing my car there even though the location is not ideal for me. Maybe in the long run, they'll even steal my loyalty from Jeep. Thanks Jose for the great service.
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Response from the owner - a month ago
Jennifer - Thank you for this awesome review. I'm glad you were very pleased with your overall experience with us. We take pride in making sure every vehicle that comes through here leaves as if it were brand new. Whether it's an Acura or not. I'm glad you're enjoying your new vehicle and if you ever have any questions, please feel free to reach out to us at any time. Best, Karen Radley
Danith Suraweera
reviewed a month ago
Excellent experience at Radley Acura. I live much closer to other Acura dealers but I drive the extra miles for there awesome staff. The fact that they give free oil changes, tire rotations, and other small services for preowned cars was icing on the cake. I worked with Tony Nazir my first time around and I will continue to go back to him. If you want a no pressure salesman who knows his stuff, he's your guy.
Response from the owner - a month ago
Danith - We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in all aspects of our dealership. We hope that you will continue to come to us for any of your automotive needs. Follow us on Facebook and Twitter to stay current on our latest news and special offers. Best, Karen Radley
Nikoluts Babiu's profile photo
Nikoluts Babiu
reviewed 5 months ago
Attention to all new car buyers from Radley Acura!! They sold me a new car, that had a fender repainted. Yes, new car, repainted fender, priced as new. When I was buying this car, my first new car in my life, I came from New York, because I really liked the car they had with all the options I wanted. The staff was welcoming, nice and friendly. With in about 2 hrs I made my purchase and left the lot. After coming back home, and washing my car, I noticed right fender doesn't match the overall color of the car, the spacing is off, the paint fender bolts are chipped. Called them back, they said its impossible, its a new car, they checked the win #, no records, nothing been reported, and really wanted just to get off the phone. That still bothered me, because the color mismatch looked obvious. After making couple more phone calls, they said bring your car to any local Acura dealer for an inspection of the fender if it been repainted. The results were positive, repainted side, White color. Radley said there could of be a damage done during transportation, and theres a law, if damage is less than 3 % the value of the car, and if its fixed, the dealer doesn't have to mention about the damage to a customer. But any way, come back here, we will repaint the car, with no problems. To me, its not fair deal at all, first of all, its almost doesn't worth the driving, second its hard to match a pearl white color, you will always tell the difference. I asked that in lot of shops. I wanted one color car, non of those repaint jobs, especially if I'm paying for a new car. I never bought a new car before in my life, but I would never even thought to check the overall color on a new car. Sneaky move by Radley Acura, I'm very disappointed
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Chris Falcon's profile photo
Chris Falcon
reviewed a month ago
It had been about two years since I had my '05 TL serviced at Radley (had the timing belt service done at 95,000 miles). They also replaced my transmission when I blew it back in 2010. I am glad that I went back. The wait time was shorter than I was told and customer service was excellent. I was able to work on my laptop in the waiting area and refresh my mug of coffee. Great communication by Jimmy and I had a follow-up email by Sohail. Keep up the great work Radley Acura!
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Response from the owner - a month ago
Chris - We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in all aspects of our dealership. We hope that you will continue to come to us for any of your automotive needs. Follow us on our other Social Media channels to stay current on our latest news and special offers. Best, Karen Radley
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Kevin Loftus
reviewed 2 months ago
Worst service experience you can possibly get from a dealership! I don't usually write reviews, but my recent attempt at getting a simple quote led me to write this review. Some history - I've called in the past for quotes on parts/labor from this dealership. The window regulator broke on the driver side door. They quoted me approx. $340-400. I looked online for after-market parts and asked them how much it would cost for factory parts and after market parts. (Note: These aftermarket parts came from the same year/model Acura vehicles that were totaled, but left the part untouched in the accident). Radley said that the parts would "take the technician 1-2 hours to install" and they would have to "customize the fit" to my vehicle if I bought after market parts. I deferred to a friend who bought factory parts had it installed in 15 min... He charged me $70 for the parts and $70 for the labor. $200 less than what Radley quoted. Seven months later, no issues with my new window. Lesson learned: They overcharge on parts (expected) and lie about labor hours (expected, but by not nearly that much). Today, I called about a front brake pad replacement quote because my brother got a $160 dealership coupon for front/rear brake pad replacement. Fine print: Does not include front/rear rotor resurfacing. So I thought I'd call and ask how much that would cost.... The Service Consultant essentially told me - We haven't looked at your car in a couple years and I can't tell you how much it would cost without knowing the shape of your current rotors/brakes. "I just took my car to get a multi-point inspection at a Nissan dealership. All I need are brake pad replacements. Assuming everything is good and all I need are new brake pads, can you tell me how much rotor resurfacing will cost?" "I can't tell you how much it will be until we inspect it." "How much will it cost for an inspection?" "What kind of inspection would you need?" (Seriously?!? What is the one topic we've been discussing??) "...One that checks my brakes." "$130" (To reinspect my brakes after I just got them checked) "Can I apply any coupons to that inspection?" (I wanted to see how he would answer, even though I had a coupon in front of me) "No. We don't have any that work for that kind of inspection." "I'm looking at a coupon right next to $160 brake pad replacement saying I can get my "Front & Rear Brake Pads Inspection" for free" "You'll have to bring the coupon in-" (I stopped listening and ended the call w/o waiting to hear anything else) End result: I'll buy the brakes myself and find an independent shop to install them. Any glimmer of hope I had for bringing my car in to this dealership is now lost. Even more so, I'll be telling every person I know to never get their car serviced at this location. UPDATE: Radley Service Manager called me today and provided a reasonable resolution to the issues I've been facing. I'm happy with the follow-up, but I hope the entry-level service reps improve their level of service to match that their manager.
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Response from the owner - 2 months ago
Kevin - I would like to apologize for what seems to be several issues regarding parts you were in need of. It would mean the world to us if we could have a chance to further understand this situation and an opportunity to try and resolve this matter. If you have time to contact me via email at mgmtoffice@radleyauto.com, I and the department head will be happy to address your concerns. Thanks - Karen Radley
Charles Brockner's profile photo
Charles Brockner
reviewed 7 months ago
I was impressed by the speed at which my emails were responded to, and also the expertise of our salesperson, Boyd, and the degree to which he made sure we were happy with our purchase. The friendliness and professionalism of all the staff we encountered -- from Boyd, to our finance manager -- was most appreciated.