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Rack Attack
Auto Parts Store
Today 10AM–6PM
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3145 Dundas St W #9 Mississauga, ON L5L 5V8 Canada
3145 Dundas Street West #9CAOntarioMississaugaL5L 5V8
+1 905-828-7225rackattack.com
Auto Parts Store, Outdoor Sports StoreToday 10AM–6PM
Friday 10AM–6PMSaturday 10AM–6PMSunday 12–5PMMonday 10AM–6PMTuesday 10AM–6PMWednesday 10AM–6PMThursday 10AM–6PM
Car Rack & Hitch Center. Thule Rack and Yakima Rack Specialists since 1995 : bike, ski, snowboard, canoe, kayak, and cargo roof racks.
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Review Summary
4.1
11 reviews
5 star
6 reviews
4 star
2 reviews
3 star
1 review
2 star
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1 star
2 reviews
"5 stars as far as I'm concerned and TERRIFIC customer service!"
"Called to order a Thule 5-bike hitch mounted rack."
"...while she could easily latch the other cross support without assistance."
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Erica Reid's profile photo
Erica Reid
in the last week
Called to order a Thule 5-bike hitch mounted rack. They were courteous, quick and helpful, and I got my order the next day. Would definately use them again.
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Adriano Bello
2 months ago
These guys are just awesome. I purchased a rack that needed to be brought in under warranty and without any hesitation the problem was taken up with Thule and resolved. Also had a bolt lock from my old rack that would not budge, and they were a huge help with taking it off so I could get my new rack on. 5 stars as far as I'm concerned and TERRIFIC customer service!
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Lisa Grottoli
10 months ago
I have had very good experiences in the past with Rack Attack Mississauga, but this time, my expectations were completely surpassed. A special shout-out to Matt who helped us unlock our rooftop carrier on the day we were suppose to leave on a big trip. He ended up persisting with the lock for over an hour in the hot sun before picking the lock then using a fishing hook (from our fishing rods that he spotted in the front seat!) to remove the part of the key that had broken off in the lock. He didn't even charge us for his services and threw in a free replacement lock on top of that! Really and truly the best experience with the staff at Rack Attack yet. Everyone should buy their car/bike accessories from them. They are top notch. Don't buy cheaper products elsewhere. You will be disappointed.
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Isaac Hoogland
4 months ago
Very helpful guys. Definitely recommend.
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PHILIP JEDLICKA
5 months ago
One of the worst shopping experiences ever! The staff is just plain stupid and unprofessional. My first visit the staff (4 guys sitting behind the counter) had a hard time giving me a total cost for basic crossbar set. Then they did not have the one I wanted in stock. To boot one of the guys needed assistance just to process the payment. On the second visit ( to install the rack) they let me know once I arrived that they had ordered the wrong adapter kit. On the third visit, they installed the rack for an additional charge. I just noticed today they put a gauge in door. I am absolutely livid!
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Lillie Qiu
6 months ago
The products are high-quality and installation process is fast, but the service at the front desk is very unprofessional. The guy who picks up the phone is very unpleasant to speak with and downright rude eat times and it doesn't reflect well on the quality of products that the store supplies.
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Matt Larochelle
a month ago
I looked online and did my research on what I needed for my SUV finally I decided to pop into Ready Rack and ask what is the best solution with all the options out there. Josh answered all my questions and gave me the right solutions. Should of skipped the research and went straight there.
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Vince Williams
a year ago
I had a previously good experience buying Thule products (Rack System and Thule cargo box) from this store but as i never had a problem with the product i had no need to experience the customer service aspect of the store. My third purchase in July 2014 was a Thule 810 SUP Taxi Paddle board Carrier after a few uses of this carrier we found it extremely difficult to close the latch on one of the units cross supports (there are two identical carriers cross supports). This is a $300 heavy duty unit and is meant to be a quick and easy way to secure two paddle boards. We are at various beaches every weekend and my wife has had to ask for assistance when on her own to secure the latch on the troublesome cross support while she could easily latch the other cross support without assistance. Returned to the store within 30 days to ask for it to be replaced and a disinterested person at the store came to take a look and told me that it would not be covered by warranty? but after showing him the problem i was having he also found the same problem and so he filled in a Thule Warranty claim form and said he would send it in and Thule would let him know what could be done. Three days later i had a message on my phone from Rack Attack Mississauga that Thule would not replace the unit but i could return it to store and they would refund me the cost minus restocking fee and any deduction in quality. I could not believe that this was my only option! So i contacted Thule Canada who did not have a record of the Rack attack submission so they asked me to complete a warranty request form an send a copy of my receipt and pictures of the carrier identifying the area of concern. Started my claim with Thule on 30th of July 2014 On August 6th Thule accepted the claim and offered to replace the unit it was on back order but would be shipped out when available. (Thank you for the response. We will go ahead and replace the carrier. These are on backorder until around 8/14 so it will ship within a few days afterwards. Your order reference number is 7139978. Thanks and take care.) Came home on the 12th of August and a box with a complete 810 system had been delivered by UPS (No charge for anything) well done to Thule for supporting the product. I had spent over $2,000 at this store on Thule products but will not go to them again they are supposed to be authorized agents and so i would expect them to support the customer and the product they sell.
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Rack Attack

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Replacing the SportRack SR2901LR 2EZ Locking Hitch Platform will be the SportRack Crest Deluxe 2-Bike (SR2910): http://www.rackattack.com/product-pages/sportrack-sr2910-crest-deluxe-2.asp

#sportrack  
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Rack Attack

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For the upcoming Winter season, keep track of the most popular top selling Ski and Snowboard Racks: http://www.rackattack.com/top-selling/ski-and-snowboard-racks.asp

#skiracks #roofrack #skiing  
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Rack Attack

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2-timing may be frowned upon, but the Yakima TwoTimer is definitely a winner in our books. See all the details at http://www.rackattack.com/product-pages/yakima-twotimer-hitch-bike-platform.asp

#rack   #hitchrack #bikerack  
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Rack Attack

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Need a Kayak Rack to get your kayak(s) safely and securely to the waters? Check out our huge selection: http://www.rackattack.com/kayak-racks.asp

Not sure which type of Kayak Rack is right for you? Learn more about Kayak Racks: http://www.rackattack.com/kayak-racks-information.asp


#kayak #kayakrack #kayakracks
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Have them in circles
6 people
TV Repairs Specialist Mississauga's profile photo
Wendy S's profile photo
Call-One® Communications's profile photo
Tour @ 01165446600's profile photo
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Rack Attack

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Thule's popular trunk mount bike rack line, the Raceway, will be getting updates this year. Read all about the new Raceway PRO version at Rack Attack: http://www.rackattack.com/product-pages/thule-9001pro-raceway-2-bike.asp

#thule #bikeracks  
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Rack Attack

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Check out our full line of Hitch Mount Bike Racks: http://www.rackattack.com/hitch-mount-bike-racks.asp

Hanging style, platform style, swing out style, you name it, we got it!

#hitchracks #bikeracks #hitchbikeracks  
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