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Rachelle Smith
Works at Positive Creative Infusion Consulting, LLC
54 followers|10,239 views
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I am positively passionate about your success!
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Female
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Employment
  • Positive Creative Infusion Consulting, LLC
    Principal, Founder & Consultant, present
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First off, I'm a professional fitness speaker and writer, and have been in various gyms for the last 22 years. I'm been at Powerhouse for almost 4 years, after the Bally Fitness in Novi closed. I had previously rated this gym as 5 stars, but now feel compelled to downgrade my rating. Second, my opinion of the facility itself remains unchanged. They have - and continue to make - great upgrades to the facility! There's plenty of equipment, and you very rarely have to wait for machines. So, the facility itself it worthy of 5 stars. Third, the reason for my rating downgrade is for the first time in 22 years in gyms, I found myself dealing with a gym stalker. It was a creepy old man, and it took me a while to figure out what was going on. Fortunately, I began documenting by keeping a daily log of the stalker's behaviors (yes, it was a hassle). I ultimately brought this situation to the attention of management via email last month. Even after repeated emails, nothing changed. Fortunately, I kept documenting. The focus on my workouts suddenly became about me keeping him away from me, and documenting his actions. In the final analysis, I contacted the Novi Police Department and filed a formal report/complaint on this matter. I am SO GRATEFUL to them for helping me with this matter. They were empathetic, proactive, and highly responsive. It is unfortunate that I had to escalate it to this level, but felt I had no other choice, as the situation had become unbearable for me. My fitness is a top priority for me, and wasn't going to let this nonsense deter me! Finally, like I said before, the gym itself is wonderful. I'm still a member, but have no problem admitting that they would have lost me as a member if the Novi Police Department wouldn't have intervened. THANK YOU, Novi PD! Rachelle Smith, CPFT (Certified Personal Fitness Trainer) Professional Fitness Speaker & Author
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Public - 5 months ago
reviewed 5 months ago
Invoice #52945 I chose Michigan Appliance Repair based on the positive reviews I read after Googling the company. Nathan was my technician, and he was very professional, honest, and helpful. I was facing major (and I do mean major) washing machine repair, and he laid all of my options on the line, and helped me make the best decision about how to proceed. I look forward to continue to call Michigan Appliance Repair with any future appliance issues. I appreciate the non-pushy, authentic, and helpful approach to customer service.
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Public - 11 months ago
reviewed 11 months ago
3 reviews
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I participated in the Novi Community Shred Day last Saturday (10/3/15) held at Corrigan. I had 7 containers full of documents I had accumulated over the last several years. When I arrived, I was enthusiastically greeted by a staff member, who called two other gentlemen to help him get all of the documents/paper out of my trunk. I had a lot. I came prepared with a portable transporter to haul everything inside myself, but I didn't have to lift a finger. The whole process took about 3 minutes from the time I arrived. What a time saver and positive experience! Take it from me - save yourself time, and let this company handle what can be a very time consuming, costly, and mundane task...all for the amazing price of $5! I appreciate the professionalism of the staff, and I knew they were trustworthy. I will certainly be back for future Community Shred Days when the need arises. Check it out!
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Public - 11 months ago
reviewed 11 months ago