Even among those of us who know a little bit of code, there’s always more we can learn. In your job, you probably don’t need to know how to build an entire site from the ground up with nothing more than a text editor and your wits. #contentmarketing
- Curtin University of TechnologyFine Arts
- Cuesta CollegeJournalism
Pipeliner CRM Adds More Than 20 Features and Enhancements
Pipeliner CRM is bringing sanity to CRM with a system that appeals to--and empowers--the entrepreneurial sales professional.
From Interrupting to Connecting | Social Media Today
This article explores the first of three transitions that companies need to engage in when adopting social as a core part of their marketing
10 Steps to Small Business Marketing Success on Facebook
Creating and using a Facebook business page will compliment all other marketing efforts and provide customers with a valuable online resourc
When It Comes to Social Networking, Moms Know Best
Social networking success is easier than you may think. In fact, all we have to do is follow the advice from generations of mothers. "Listen
Nimble Helps Little Bird See Contacts in Rich Detail Across Teams | The ...
A case study about how Nimble helped Little Bird break down silos and fly high.
This is your life. Do what you love and do it often – Holstee Manifestoo
Erno Hannink. Stop Selling - Start Attracting Clients and enjoy your family. Home; Clients; Products. Facebook for Your Business Webinar &am
Advanced Customer Service: Cross-Sell Training | Impact
Many seasoned customer service representatives scoff at the idea of sales training. They view sales as the opposite of customer service. The
62% of consumers have used social media for customer support. Is your ce...
Is your Contact Center prepared for Social Customer Service? It must be! This article explains how.
Answers to 31 Social Media Questions You're Too Shy to Ask
Learn the answers to 31 social media questions you were too embarrassed to ask.
360 degree performance appraisals | Human Resources Trends Blog
Posts with 360 degree performance appraisals on Human resources blog discusses the latest workforce trends and small business solutions incl
Customer Care Skills: The Most Important Skill Is Attitude
Increasing customer care skills is a smart and necessary way to increase profits. Not only that, happy employees are long term employee
Loyalty: The Currency of Customer Satisfaction — Part 2
Customer loyalty is the golden ticket to long term company success. Loyal customers provide repeat business and recommend products and servi
Loyalty: The Currency of Customer Satisfaction — Part 1
Check out any online community that deals with customer service (and believe me, I’ve checked out my share) and before long you’ll find a po