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Rachel Macik
Works at CA Technologies
Lived in Houston
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Rachel Macik

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I have a confession. It’s been over two years since I became the general manager and senior vice president of Global Customer Success for CA Technologies.…
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Anyone can "take a reservation". You gotta learn how to "hold the reservation". That's the most important part. - Jerry Seinfeld 
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Rachel Macik

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Scariest thing about asking for feedback: Getting feedback
A couple weeks ago I asked for feedback regarding go-to-market strategies with this post: "Excuse me sir, your strategy is showing." I asked, do customers want to see the sausage being made? What do customers want to know, and how do they want to consume this information… I’ve summarized the feedback here:Ultimately, yes. The feedback said: we want to know your strategy is there, we want to know it's available. No one stated they want the company...
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Rachel Macik

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First LinkedIn blog post... exciting to get so many comments so fast! 
I've always been a huge customer advocate. No matter what job I had, my intentions were to marry our strategy with what our consumers want to hear. Now, for the first time, I'm in an actual role, in an actual department, that is actually dedicated to customer success. You can read more about my new gig in the CA Communities. Recently, I was on the phone with one of our top marketing executives. We were discussing what our team stands for and how ...
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Rachel Macik

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Magic Johnson and Unified Monitoring? It could happen... 
If there was one line to take away from Magic Johnson’s speech at CA World’14 last week, it was this: “Winners know what they need…
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Rachel Macik

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Rachel Macik

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The hardest thing about asking for feedback - Is getting the feedback! A couple weeks ago I asked for advice regarding go-to-market strategies with this post: "Excuse me sir, your strategy is showing." I asked, do customers want to see the sausage being made? What do customers want to know, and how do they want to consume this information… I’ve summarized the feedback here:Ultimately, yes. The feedback said: we want to know your strategy is there...
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Rachel Macik

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I'm attending @SiriusDecisions 3/10 hangout with @jneeson @megheuer and Monica Behncke. Register: http://bit.ly/1DYdFtX
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Rachel Macik

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Opscenter Opening session: Keynote by John Smith
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Rachel Macik

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Putting a DevOps culture in place—and then leveraging and investing in the tools needed to support it—will enable businesses to better compete in today’s app-driven, cloud-connected, mobile-everything world. http://bit.ly/1qTHGCA
Read the latest research from CA Technologies and Vanson Bourne on the best practice to succeed in the application economy, DevOps.
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Rachel Macik

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ha! Gotta love the Mainframe humor. Thanks +Tim Washer 
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Have her in circles
96 people
Liem Nguyen's profile photo
Joe Goldberg's profile photo
Eric Sherrill's profile photo
Mark Priddy's profile photo
Ciming Mei's profile photo
Anirban Dutta's profile photo
Jennifer Brenner's profile photo
Kristine Stone's profile photo
Jake Tomberlin's profile photo
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Previously
Houston
Work
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Marketing Stuff
Employment
  • CA Technologies
    Product Marketing, 2013 - present
  • BMC Software
    Marketing Programs, 2011 - 2013
  • Atos Origin
    Marketing, 2011
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Female
Great service, immediate price quote and constant contact all the way to my scheduled date of repair. Thanks!
Public - 8 months ago
reviewed 8 months ago
1 review
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