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Robert MacAnthony
1,595 followers -
Patent, Trademark, & Copyright Attorney
Patent, Trademark, & Copyright Attorney

1,595 followers
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So, Cobblestone Auto Spa. My daughter is going through their facility--an older setup where the cars aren't separated by physical structure as they go through. The guy behind her manages to rear-end her inside the auto spa. It's caught on video.

The guy is insulting to my daughter. He's an older guy and dealing with a 21 year old woman, so he probably thinks he can barrel over her. OK, whatever. He couldn't. Worse, though, is the spa itself. Their employee volunteers the uneducated opinion that the collision couldn't possibly have caused the damage. The spa management was rude and condescending to my daughter. I don't know why they didn't take a more professional approach.

The car is being fixed. The insurance company concluded the collision in the car wash was clearly responsible for the damage, contrary to the opinions of the auto spa employee and the other driver. Meanwhile, my daughter's friend (who was with her), posted a review on Yelp. The auto spa management responded by arguing with her. So then I posted one, and they argued with me as well and repeated false information in an attempt to make my daughter look bad. She made a post trying to defend everyone and now they're arguing with her as well.

Whatever happened to just running a business in a professional manner. It's like mini-Trumps are running the place--they can't help but to reply with false information. If someone had just said "Hey we're sorry about what happened and that our employee accused your daughter of lying. We value your business and it won't happen again" that would have been the end of it. Instead, they look foolish in my opinion.

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Can't say I'm sad about this.

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Pretty Christmas in Arizona. 
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12/26/16
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How come no one told me the bar had a Dungeons and Dragons plan?
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Tonight. 
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New razor arrived. Either going to be a great, close shave or end badly.
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Truth
I just want to say, i've always bought all of my stuff at VS but lately i'm starting to really appreciate the positivity that Aerie projects. walking into VS all you see pinned up on the wall are stick thin perfect looking women and it honestly just makes you feel bad about yourself. but, walking into Aerie, you see not only thin girls pinned up, but girls with my body type, and girls that are bigger than me, modeling their bras and underwear. It just feels good to see the positivity and the praise of women of all body types. Thank you, Aerie. I just might start taking my business to a place that makes us all feel good about ourselves ❤️
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