Response from the owner - 2 months ago
In your review, you failed to mention a few things. Our understanding is that you represent an used car lot in South Atlanta. You brought the car in to try to have us diagnose the problem. The car in question had been in a body shop getting repaired (it was in a disassembled state), you had water in the trunk of the car (which can definitely cause electrical issues) but you indicated that did not matter and you wanted us to proceed. You had a clear understanding that the Comand module didn’t work and you brought in a used radio purchased through eBay that didn’t work. In summary, you knew various things on this car didn’t work, the car was partially disassembled (wires could have been cut, damaged through this process), you had water in the trunk of the car and many other issues not described. You asked that the diagnoses proceed knowing that wires could have been damaged and water in the trunk could interfere with the diagnosis. We did as you asked but we’re sorry you didn’t receive the outcome you desired.