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QueueMetrics

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Set up a QueueMetrics #Asterisk solution #WebRTC #softphone with this tutorial free ebook bit.ly/2emTi6L
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QueueMetrics

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Learn the essentials of QueueMetrics with this new video and become an expert with the Live Training Courses

Learn the essentials of QueueMetrics #Asterisk #Call-Center Suite with the new first steps video tutorial and become a QueueMetetrics expert with Loway's new
training courses. Now in promotion at 50% discount!

Watch the "First Steps with QueueMetrics" video: https://youtu.be/--kR1KPb2v8 and learn the basic configuration steps after the first installation:

* How to set up queues
* How to create users and agents
* Agent Page First Test (ICON)

Move to the next level in QueueMetrics expertise with the Live Training and Certification courses, check the link for details: https://www.queuemetrics.com/training.jsp

Enjoy your QueueMetrics experience!
Master QueueMetrics for Asterisk with our training courses.
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QueueMetrics

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Test driving QueueMetrics - First steps after installation Video Tutorial.

Measurement is the first step that leads to control and improvement. In the last ten years QueueMetrics set up modern standards in performance measurement and reporting for #callcenters based on #Asterisk technology.

In this new video by Loway you will learn the basic configuration steps after #QueueMetrics first installation.
How to set up queues, create users or agents and perform ICON Agent Page first test.

Watch the video now at https://youtu.be/--kR1KPb2v8

Try QueueMetrics at https://www.queuemetrics.com/try-free.jsp and send us your precious feedbacks for improvements. 
Try QueueMetrics with a free installation, free download and the online demo.
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QueueMetrics

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Connect your FreePBX or Elastix PBX to QueueMetrics-Live with this new video tutorial

Experience the speed and simplicity of setting up a fully functional #Elastix or #FreePBX contact-center monitor, tailored for your needs.
In this video tutorial you will learn how to:

* Obtain a free evaluation of QueueMetrics-Live
* Connect your FreePBX or Elastix PBX (and any other RPM-based distro) to QueueMetrics-Live
* Set up the AMI connection for remote agent login/pause/logoff

We hope you will enjoy it!

Watch: https://youtu.be/ULSgN6m28pA
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QueueMetrics

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WombatDialer Tutorial: Effective answering-machine detection (AMD)

In this tutorial we want to implement an effective Answering Machine Detection in Asterisk, through our predictive dialer: WombatDialer.
We wait for the receiver’s acknowledgement (e.g. by pressing 1), and in case the receiver has an Answering Machine, a specific audio message, recorded by the machine, plays.

Read the full tutorial http://downloads.loway.ch/marketing/amd-detection.pdf
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QueueMetrics

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QueueMetrics Training and Certification Promotion.

Learn everything about QueueMetrics suite for #Asterisk with a 50% promotional discount.

Save 50% off the full-price for the live web courses until the end of the year.

Go to the online shop https://shop.loway.ch/shop/#MISC:Training/STD

The QueueMetrics Training is an hends on online course with 16 chapters of different topics for 4 hours of contents, plus questions-answers.

Find the details at the official page: https://www.queuemetrics.com/training.jsp

Contact us at sales@loway.ch for questions.
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QueueMetrics

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QueueMetrics-Live call-center hosted solution 30 days refund guaranteed

Just one simple plan! Six Swiss Francs per agent per month. First month, installation and e-mail support free.
Maximize your #Asterisk #callcenter productivity and experience the speed and simplicity of setting up a fully functional contact-center suite, tailored for your needs.

Right of cancellation is guaranteed.

The service includes:

Nightly backups
Data retention
Automatic updates
E-mail support

Read more: https://www.queuemetrics-live.com/buy.jsp
Buy the QueueMetrics-Live call-center cloud service.
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QueueMetrics

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QueueMetrics Icon: the all in one QueueMetrics Agent Page

Discover ICON.

Using Icon, agents can operate all the #Asterisk #callcenter functions with only one control panel.

https://youtu.be/DNOqayxCqkY

Loway developed this agent page in order to provide users with the best usability combined with an innovative and minimalistic design.
Only one icon for the entire agent workday management!

Read more about Icon https://www.queuemetrics.com/icon_agent_page.jsp

Try Free QueueMetrics and Icon https://www.queuemetrics.com/try-free.jsp
Try QueueMetrics with a free installation, free download and the online demo.
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QueueMetrics

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WombatDialer 16.06: The New Realtime Page

Predictive dialers are popular #callcenter tools because they result in significant savings by reducing the number of agents required to handle a given volume of outbound calls. Every minute spent by an agent on tasks other than speaking with a live customer is inefficient.
Dialing numbers is time not spent handling support and potential customer calls. This makes dialers central tools for call center productivity enhancement.

The new Loway's #predictive #dialer benefits from a few enhancements, with its latest release: WombatDialer 16.06.

In this tutorial we cover how to use the new Live Real time panel, explaining how all it's features work.

Read more HERE http://downloads.loway.ch/marketing/WombatDialer_New_Realtime_page.pdf

Try Free WombatDialer today: https://www.wombatdialer.com/requestDemoKey.jsp
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QueueMetrics

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New article: Allison Smith's "Your Callers Are Hanging Up. Find Out Why."

Interactive voice response systems (IVRs) are crucial for Asterisk call centers and sometimes an infamous pain point for customers.
They often feel like the IVR was not designed for their benefit but for the company’s.

Discover how to identify #IVR best practices in this new article signed by Allison Smith, professional IVR voice talent, who voiced platforms for #Asterisk, Verizon, Qwest, Cingular, Bell Canada and Vonage among many others.

Read the full article at https://www.loway.ch/asterisk-callcenter-interviews.jsp?uid=interview-20161103-allison_smith_ivr

Follow Allison at http://theivrvoice.com/
Female voice talent providing voice-over services, professional voice recording & IVR recording. Contact voice-over artist Allison Smith today!
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#Loway thanks its partner @DvcomTechnology and all the customers for the amazing #GITEX2016 @GITEXTechWeek #Asterisk #callcenter event!
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QueueMetrics

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Loway Switzerland is glad to invite you at GITEX 2016 Dubai

Loway have great pleasure in inviting you to #GITEX2016 edition for its professional call-centre solutions portfolio presentation.

GITEX is the annual consumer computer and electronics trade show, exhibition, and conference that takes place in Dubai, United Arab Emirates at the World Trade Centre. The GITEX Shopper & Consumer Electronics Expo attracts IT professionals, technology enthusiasts and consumers as well as traders from all over the world.

This year our official channel partner #DVCOM Technology has worked to ensure a varied program of demonstrations and conferences about our new QueueMetrics call-center suite for Asterisk and our new predictive dialer: WombatDialer.

You will find the DVCOM team of experts at booth Z-C10, Zabeel Hall, World Trade Centre.

If you are looking for any information about GITEX please visit the official website at www.gitex.com

We look forward to seeing you there.
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Story
Tagline
Measure. Improve.
Introduction
The Advanced Call Center Software Solution Suite for the Asterisk PBX.
By Loway Switzerland.

Measure your targets, conversion rates and agent activities.
Create accurate reports and statistics.
Set security and privacy on individual queues.
Support virtual and multi-tenant production environments.
Improve your business.

Contact Information
Contact info
Phone
+41 91 6309765
Email
Address
via Laveggio, 3 6855 Stabio Switzerland