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Loway Switzerland announces that Tensegrity Services is now an official Reseller

Tensegrity is specialized in open source solutions, they have extensive experience and trained staff, with over 8 years of experience behind in the #Asterisk world. They have developed projects for multiple #callcenter business areas, under the highest standards of quality and using agile processes.

For detailed information about Tensegrity Services, visit http://queuemetrics.com/resellers.jsp?resid=tensegrity or the corporate website www.tenser.mx
Tensegrity Services, Mexico - Official QueueMetrics reseller.
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Introducing the new #Asterisk #QueueMetrics #callcenter suite 15 in Spanish, attend this new #Elastix webinar https://attendee.gotowebinar.com/register/7560622748513319681
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Loway releases this month the new version of its famous QueueMetrics call-center suite 

Discover what's new in QueueMetrics 15.02 : http://manuals.loway.ch/QM_WhatsNew-chunked/ch11.html

#QueueMetrics 15.02 is a release centered around usability and changes that make the whole Asterisk #callcenter monitoring and management experience richer. This new version fully supports #Asterisk 13.1, as well as all the Asterisk older versions.

The major improvements implemented are:
- The new HTML5 audio player
- Lost Calls natively in Icon
- WebRTC Softphone Caller-ID
- Direct Agent Log-in procedure
- User Definable Inner Webpage panel
- Full UTF-8 support 
- New "Agent per hour" report
Improving the usability of QueueMetrics with suggestions and requests that came from our customers and end users, plus a number of changes that make the whole monitoring and management experience richer. Fixing major and minor bugs in order to improve the suite efficiency and smoothen the ...
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Asterisk call-center guru speaks

Tony Russell, Group Technical Director at Clarotech Consulting, speaks about the future of contact-center industry and the role of analysis softwares like QueueMetrics in the business management.
Among the call-center experts who contributed to the Loway blog are some of the most important analysts of this generation. Here they highlight predictions of the people involved in shaping the future of #Asterisk #contactcenter industry. 

Read the full interview http://loway.ch/asterisk-callcenter-interviews.jsp?uid=interview-20150202-tony_russel
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Renewed softphone in QueueMetrics Icon Agent Page

Loway restyled the #QueueMetrics #Asterisk #callcenter embedded softphone.
The new version shows the caller id for all incoming calls.
Here is a teaser picture with the new look and feel.

Coming soon in QueueMetrics release February 2015.
http://queuemetrics.com/
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Loway Switzerland announces the commercial partnership with Aloglobal

Aloglobal is an American company with headquarters in Miami. The company sales and supports presence in 15 cities
of Colombia from where it serves the corporate market in Latin America. Aloglobal team has 12 years experience
providing #telecommunication solutions and integration of intelligent technologies, leading technology delivered with high flexibility and unbeatable cost / benefit ratio. Aloglobal has an extensive portfolio that covers all Telecommunications demands(Long Distance, #Asterisk IPPBX, HD Video Conferencing, Audio Conferencing, International Access,  International Cellular), Cyber Security and Smart Technology-in site or in the cloud.

For more detailed information about Aloglobal services, visit http://queuemetrics.com/resellers.jsp?resid=aloglobal_us or the corporate website www.aloglobal.com
Alo Global Communications, FL, USA - Official QueueMetrics reseller.
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"Introduciendo la nueva suite de Queuemetrics, versión 15"
The new #Elastix webinar introducing the #Asterisk #QueueMetrics #callcenter suite version 15 is available in video format, Spanish language. 

Watch it now: https://vimeo.com/122547925
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Loway presents the new QueueMetrics 15.02: Your Way to Asterisk Call-Center management.

A monitoring and reporting system is the most important component of any #callcenter.
The fine adjustment and balancing of all internal mechanisms and communication that form the complex ecosystem of an #Asterisk Call Center relies on the accuracy of numerous measurements and the value of analytical reports.

Discover the new QueueMetrics 15.02

http://www.slideshare.net/QueueMetrics/queuemetrics-asterisk-callcenter-suite-15

Try QueueMetrics 100% free today http://queuemetrics.com/try-free.jsp
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Asterisk call-center guru speaks

Mathias Pasquay, CEO of Pascom Netzwerktechnik, speaks about the future of contact-center industry and the role of analysis softwares like QueueMetrics in the business management.

Among the call-center professionals who contributed to the Loway blog are some of the most important analysts of this generation. Here they highlight predictions of the experts involved in shaping the future of #Asterisk #contactcenter industry. 

Read the full interview http://loway.ch/asterisk-callcenter-interviews.jsp?uid=interview-20150309-mathias_pasquay
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Loway Switzerland announces that Get Smart Solutions is an official Reseller

Get Smart IT Solutions develops solutions and services easy to use and work with. Since 1998 they support #callcenter professionals in key areas like security, communication and high availability. The company provides #Asterisk based call center systems (like IP-PBX solution).
For detailed information about Get Smart IT Solutions services, visit http://queuemetrics.com/resellers.jsp?resid=getsmart or the corporate website http://getsmart.com.br
GetSmart, Brazil - Official QueueMetrics reseller.
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Loway QueueMetrics: Your Way to Asterisk Call-Center management

A monitoring and reporting system is the most important component of any #callcenter.
The fine adjustment and balancing of all internal mechanisms and communication that form the complex ecosystem of an #Asterisk call center relies on the accuracy of numerous measurements and the value of analytical reports.
Discover in this new eBook by Loway how QueueMetrics can help your call-center business.

Read it now free http://loway.ch/ebooks.jsp
Try QueueMetrics free today http://queuemetrics.com/try-free.jsp
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Asterisk call-center guru speaks

Pete Engler, #Asterisk Marketing Manager at Digium, speaks about the future of contact-center industry and the role of analysis softwares.
Among the call-center experts who contributed to our blog are some of the most important analysts of this generation. Here we highlight predictions of the people deeply involved in shaping the present and the future of #contact-centre industry. 

Read the full interview here http://loway.ch/asterisk-callcenter-interviews.jsp?uid=interview-20150112-pete_engler
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People
Have them in circles
61 people
T Hanes's profile photo
Blue Violet Networks's profile photo
Stuart Moore's profile photo
Namae Concept's profile photo
Elena Vagaggini's profile photo
Daniel Moreno's profile photo
Mau Sabot's profile photo
Daniela Bentivoglio's profile photo
Toshiba Telecom Systems Division's profile photo
Contact Information
Contact info
Phone
+41 91 6309765
Email
Address
via Laveggio, 3 6855 Stabio Switzerland
Story
Tagline
Measure. Improve.
Introduction
The Advanced Call Center Software Solution Suite for the Asterisk PBX.
By Loway Switzerland.

Measure your targets, conversion rates and agent activities.
Create accurate reports and statistics.
Set security and privacy on individual queues.
Support virtual and multi-tenant production environments.
Improve your business.