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PRS Property Management
Property Management Company
Today 8:30AM–4:30PM
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Find Out What the Law Says About Accepting Service and Emotional Support Animals - http://ow.ly/FjJO303CYrn
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Minimize the Stresses of Being a Landlord and Maximize the Benefits of Being a Rental Property Owner - http://ow.ly/RouW3032MJi
Following these five tips can help with minimizing landlord stress and maximizing the benefits of being a rental property owner. By TenantScreening.biz
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Do You Know What Are the Biggest Risks and Pitfalls Facing New Landlords? - http://ow.ly/MLXP3032cYN
Real estate investing can help you build wealth - but if you're not careful, it can net you zero money AND drain your reserves. Avoid THESE cash killers!
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Becoming A Landlord For The First Time Requires More Consideration Than How Much Rent To Charge - http://ow.ly/mmT1302KBIC
You don’t hear the phrase “I want to be a landlord when I grow up” very often. Yet all manner of people find their way into landlording, often via an indirect route. Maybe they’ve invested in real estate, inherited a property, or moved from their own home but decided to rent it out because it’s hard to …
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How to Move-In New Tenants With Ease & Reduce Potential Future Complaints - http://ow.ly/vHJW302AGe2
Before a new tenant moves in, a landlord has certain responsibilities. Here are nine things that​ should be on every landlord checklist.
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The Basics of Becoming a Landlord & Understanding What's Involved - http://ow.ly/gZCZ302AKM1
Becoming a landlord is easier than you think. Follow these easy instructions to secure your property investment and pave your way to financial success.
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PRS Property Management

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Increase Your Chances of Finding a Good Tenant With These Smart Prescreening Tips - http://ow.ly/PpbU303fTXI
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How to Manage a Top-Notch Rental Property Without Sacrificing Unnecessary Time, Money, and Stress - http://ow.ly/yr1B3032ELo
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Preemptive Actions That Could Decrease Your Chance of Being Served A Lawsuit - http://ow.ly/jfzj302KC7B
No one wants to get served. Avoid nasty tenant lawsuits, and limit your liability by following these great tips for landlords.
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Cover Your Bases In Case of A Tenant Dispute re: Damages - http://ow.ly/bUjC302KB8D
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Discover A Very Important Piece of Paper When Buying Any Property That Has Existing Tenants - http://ow.ly/TPib302KAKt
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The Basics of Becoming a Landlord & Understanding What's Involved - http://ow.ly/hTGR302AK1M
Becoming a landlord is easier than you think. Follow these easy instructions to secure your property investment and pave your way to financial success.
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Contact Information
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4129 W Milky Way Chandler, AZ 85226
4129 West Milky WayUSArizonaChandler85226
(480) 838-3500prsrentals.com
Property Management Company, Real Estate Rental AgencyToday 8:30AM–4:30PM
Wednesday 8:30AM–4:30PMThursday 8:30AM–4:30PMFriday 8:30AM–4:30PMSaturday ClosedSunday ClosedMonday 8:30AM–4:30PMTuesday 8:30AM–4:30PM
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Review Summary
2.2
45 reviews
5 star
8 reviews
4 star
5 reviews
3 star
1 review
2 star
7 reviews
1 star
25 reviews
"That is the MOST ridiculous thing I've ever encountered from a rental place!"
"By far the most unprofessional company I've ever dealt with."
"Upon move in I noticed a small issue and they responded very quickly."
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Have them in circles
51 people
Matt Prescott's profile photo
Sun City, AZ Garage Door Repair's profile photo
Global Gate Controls's profile photo
American National Scottsdale's profile photo
Gate House Supplies's profile photo
The Thompson Group - Keller Williams Realty East Valley's profile photo
All Property Management's profile photo
Best Surface Steam Cleaning's profile photo
Right Surveyors Central London's profile photo
All reviews
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Janice Brett
3 weeks ago
I am in the process of renting a property from PRS and to this point I have received wonderful professional treatment. They have been pleasant to deal with and so far I have had marvelous interaction with them. Believe me, you could do so much worse.
Response from the owner - 2 weeks ago
Janice, thank you for taking the time to write such a positive review. We here at PRS Property Management work very hard to make all of our customers happy and we are very glad we succeeded in finding a home for you and your family.
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Jeffrey. Gong
a week ago
Don't do business with these people. They don't do their job. Will keep your security deposit with false charges. They charged me for Electricity when I pay SRP. They charged for garage remotes they never provided, a damaged window that was caused by a neighbor's fire, Vertical Blinds that were so old they were already falling down because of age. When I initially rented the place, It was clearly not inspected, cleaned or ready for rent. I needed the two car garage and a place near a high school so the kids can walk to school. I paid a cleaning crew before my move in and sill paid the cleaning deposit. I knew from the condition of the place, the deposit was at high risk. I really didn't expect an additional 1,000+ plus in unwarranted charges.
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MaryHelen Flores
a month ago
This place is a joke & one of THE WORST experiences I've ever had in a rental!! Way over charged for certain things we should not be held accountable for, like trimming the palm trees. They're deducting $190.00 from our deposit for that. No where in the lease did I read we were responsible for trimming very tall palm trees. That is the MOST ridiculous thing I've ever encountered from a rental place!! Plus, they're deducting $55.00 for damaged blinds when I know for a fact they weren't damaged, just slightly bent. Considering they are the old, cheap plastic kind, how are they not supposed to get a little bent over time?! And $100.00 for the sliding screen door being bent, which it already was when we moved in, but because that was one of the things we didn't write down on the initial walk through, they're charging us that much. That's just crazy to me!! We even had those horrible carpets cleaned, but they are still keeping $250.00 from our deposit. Which, by the way, they keep a non-refundable $200.00 from your security deposit when you move in, so they already have that. Now we owe them $107.00, that I am DEFINITELY going to dispute. I would NEVER rent from PRS Management again!! So PLEASE, take my advice, DO NOT rent from this place!!!!! You've been warned!
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monique flores
3 months ago
Tonya has been great always on top of repairs and returning phone calls, the same goes for Andrea. We,ve never had a problem and we've had some bad experiences with others.
Response from the owner - 3 months ago
Monique, Thank you for taking the time to review not only our company, but our staff and the work they have done for you. All of us here at PRS Property Management work hard to keep our Clients and Customers satisfied.
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Tiffany Sandoval
a month ago
No one or no where is perfect But I have to say we are going on 6 years renting with PRS and our experience has been amazing! There response to maintenance calls are or have been great! We even got to upgrade our rental with hard floor with no cost to us and as far as all the complaints on having to pay any repairs under $50 is ridiculous cause you are residing their too and should take responsibility too. Our overall experience has and so far is great & we would recommend them to others as a matter of fact my son's Godmother has recently started renting with them too and live it! Thanks for always being on top and caring about us renters too!
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Response from the owner - 2 weeks ago
Tiffany, thank you for reviewing our company and leaving such a wonderful review. All of our staff here at PRS Property Management work very hard to make all of our Clients and Customers satisfied and we are happy we have been able to do so for you and your family. Best wishes from your PRS Team
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tyler durden
2 weeks ago
You're extremely likely to be sorry if you rent from PRS. First of all, don't rent from them sight unseen. We had to do this moving to az. When we got to the house they had put a notice inside the residence stating it was ready for move-in when it was filthy with dog hair all over, heavy stains in the carpet (don't think it was even cleaned after previous resident) including cigarette burns, dog feces and cigarette butts all over in the gravel yard. We spent 2-3 full days cleaning what they should have done just trying to make it livable. Other issues upon move-in included a nasty stink in the refrigerator, stove/oven was not working and no screens on the windows. Also, they must go with the cheapest maintenance guys they can find because when one came out to fix a leaking kitchen sink he left cigarette butts and the old gasket in the front yard (how lazy). Good luck getting return calls when you leave messages. The office leasing assistants can barely spell, are under-educated and unprofessional. I think they cut corners every chance they get and whatever you do, don't break your lease early. They will make up unfair false charges for cleaning $400 and documents $350. We left the property in much better condition then we received it in. They are white collar crooks. PRS knows how to walk the legal tightrope. All the negative reviews on google are almost all from residents and I believe them after our experience. In summary, do yourself a favor and go with anybody else especially if you're renting sight unseen. I hope this review helps even just one person to avoid this nightmarish company. I stay anonymous for reference reasons and my review is 100% true. Follow Up: Yes really with the ID, for reference reasons like i said. I know your company is unprofessional and everything i said is true. You're basically slum lords. I do very few online reviews but this company is very offensive and if it's helps one person avoid them then it's worth it. Anybody reading this and thinking about renting from prs i know it's a tough market for house renting but do yourself a favor and avoid this company or you'll be sorry. Just look at all the negative reviews and I'll bet the few positive ones are left by employees. They will rip you off from start to finish. I would've hired a lawyer but I left the state so it would've been more hassle and cost than it's worth plus I just wanted to move on. Good luck renters!
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Response from the owner - 3 months ago
Really?? Tyler Durden, the imaginary character from the 1999 movie Fight club? We have been managing homes for over 25 years and work hard to satisfy our customers experience, but let’s talk the truth on this unfair review. Anonymous - how can we look up your experience? How can anyone learn from it without any factual evidence? A friend or family member looked at the house before you rented it, blame them for picking the wrong property. We clearly state in our policies that what your family member saw is exactly what you will get, no deceiving involved. Now, when you decided to terminate the lease early, why shouldn’t you pay the cost of preparing the property? You promised to stay at least a year by signing a lease and didn’t, not our fault. We first and foremost represent the Owner of the property and will enforce the lease agreement if a resident fails to meet their obligations, it’s only fair. As for the negative reviews, you are correct that there are some from residents but there are also individuals taking the time to create fake accounts, wanting to hide behind anonymity to leave a biased review and proclaim is 100% true! We do regret your experience wasn’t positive but perhaps the blame lies within.
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Rallet Johnson
6 months ago
They are all nice to get you to sign, but in my years of renting, this has been my worst experience! So many things in the house need to be fixed, but if it under 50.00, they expect the renter to pay for it!! What???? Why should I have to fix this persons house that has very shotty work!! The pool has been a headache and they keep trying to bandage the problem.
Response from the owner - 6 months ago
Ms. Johnson, I'm sorry with your recent experience with our company and we would like to know more about what needs fixed at your property. As the Office Manager for the company, please call me at (480) 838-3500 ext. 209 to discuss the matter further.
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Linda Dittoe
6 months ago
I have worked with several property management companies over the years, personal and for clients, so I am no stranger to property management. Most of the property management companies I have worked with are very responsive, have better systems and technologies in place, do quarterly inspections on the properties, get at least 2 (if not 3) quotes on any repair, reduce fees with long-term owners, don't charge owners for items that are standard and should be covered by the monthly management fee, and they follow up with their owners at least 1 year to review, see how things are going, update management agreement, etc. If that is what you are looking for you will not find it at PRS. I have been with PRS for 10 years, my management agreement is so old, from 2010. I've changed my email 2 years ago, on occasion I still get emails to my old email. I have had to get involved with repairs and request additional quotes, assist with several HOA community compliances that come to me in the form of demand letters because nobody there does even drive by inspections. I recently put in my notice with PRS. I was nice enough to wait till the lease was almost up, and give them plenty of notice. I'm sure PRS will charge me for notifying the tenants, but I also took it upon myself to mail the tenants a letter directly to make sure they were notified. It took Rondi 2 days to respond to my notification email, and I am told, that since PRS has the security deposit, they have 14 days to pay it, so I have to pay them another months management fee, because they can wait to write the 1 check the following month.
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Response from the owner - 3 months ago
We have been managing properties since 1990 and this review was surprising to receive. Since May 2005 we've overseen Linda's home in Gilbert with the same great service given to our other 1,000 properties. We searched through our email, phone and written communication without finding a single complaint on the level of service we provided. If we had been asked to provide additional services by Linda, we certainly could have discussed them and made adjustments. Since she decided to sell the home, we weren't given an opportunuity to resolve the complaints. We were disappointed to have an 11 year client leave us unsatisfied, for this we are sorry.