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Provide Support, LLC
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Provide Support, LLC

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Happy Easter Weekend to everyone!
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5 Steps to Making Your Customer Service Really Shine

Statistics says that over 50% of U.S. consumers switched their service providers in 2013 due to poor customer service experiences, as stated in the Accenture 2013 Global Consumer Pulse Survey. Here's 5 essential steps to improving your #CustomerService and #CustomerExperience :
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Social Media Role for Customer Service (Infographic)

Whether it's Facebook, Twitter, YouTube or Google+, consumers are interacting more and more with brands via #SocialMedia  channels. This #Infographic  revelas some statistics and facts about the social media role in customer service:  http://goo.gl/w9XYar #custserv
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+Sompong Lamson Thank you!
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Provide Support, LLC

Ecommerce Solutions  - 
 
Is your online store powered by Shopify? Now you can easily integrate it with a fully-functional Live Chat tool to start delivering fast & efficient real-time customer service. Get a leg up on your competitors simply by following these step-by-step instructions: http://goo.gl/yRVoEJ #shopify
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The Value of Customer Feedback for Your Business

Customer feedback is always priceless as it's an incredible source of learning for your business and knowing where it needs improvement. In this blog post we're exploring how running Customer Surveys after your Live Chat sessions can add great value to your business: http://goo.gl/fCymRl #customerfeedback
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Is your online store powered by Bigcommerce? Improve it by adding a Live Chat tool to make sure your customer service team is ready to assist your online shoppers instantly. Here's how you could integrate Live Chat software to your Bigcommerce store today:  #bigcommerce
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Provide Support, LLC

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Dress up Your Site Live Chat Icons for Spring Holidays

Getting ready for the Spring Holidays? Don't miss out on your last chance to dress up your website and your Live Support with one of our Easter inspired Live Chat Icons. Once the holidays are over, you can easily change the icon to your standard one: goo.gl/URPDPY
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Using Social Media for Customer Service

Social media isn't strictly for marketing anymore. It's rapidly becoming a prominent channel for customer service. Check this article on benefits of offering customer support through social media channels: 

#socialmediamarketing   #custservice
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Provide Support, LLC

What plans and tools do you use to manage your small busines  - 
 
According to Forrester Research, 44% of online shoppers consider Live Chat as one of the most important features any website could offer. This is especially true for eCommerce sites. And here's how some eCommerce store owners prove it:  #livesupport
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Reduce Shopping Cart Abandonment with Live Chat

Statistics says that over half of online shopping carts are abandoned by shoppers, which means huge losses for eCommerce store owners. Here's 4 major reasons of shopping cart abandonment and how to reduce the abandonment percentage with the right Live Chat strategy: http://goo.gl/J361e4   #ecommercetips
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Tagline
Live chat software and real-time visitor monitoring tool for websites.
Introduction
Provide Support, LLC is a global provider of Live Chat software and Real-Time Website Monitoring solutions for e-commerce sites, online publishers and other organizations. 

Founded in 2003 and headquartered in New York City, Provide Support offers an economical and easy-to-use Live Help software allowing businesses from a variety of industries to provide instant online customer support and proactively sell their products and services. 

The company’s cutting-edge, geographically distributed and redundant hosting infrastructure ensures 24/7 reliability.
Contact Information
Contact info
Phone
1-877-373-7709 (Nationwide Toll Free), 1-646-472-5881 (New York, NY)
Email
Fax
1-646-329-9715
Address
21 West 45th Street Suite 302 New York, NY 10036
1824 Oak Creek Drive Suite 0208 Palo Alto, CA 94304