Response from the owner - a year ago
Thanks for you message, but I think there's a bit of confusion here. We don't own Immanuel Techtronics. We're a marketing company based in Thailand that builds and manages websites for small businesses. We're not associated with Immanuel Techtronics or Pronto Marketing Pty Ltd in any way, and we don't sell any electronics products.
I'm sorry to hear that you're having a frustrating experience, but I think there's a case of mistaken identity here. I'd recommend attempting to contact Immanuel Techtronics through their Help Hub - http://www.heyimmanuel.com/help-hub/.
Sorry we're not able to help out. I hope your issue gets resolved soon.