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Principa Decisions
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Data Analytics, Consulting and Software in South Africa
Data Analytics, Consulting and Software in South Africa

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Are you a budding data scientist? In our latest blog, we’ve created a list of courses available to learn essential data science skills in South Africa: http://bit.ly/2CFCpRG
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[Slideshare] How To Improve Your Call Centre Agent Performance http://bit.ly/2wDyDmA
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Companies spend millions every year on enabling employees to participate in physical, often off-site training, and the costs can cover training fees, training material, travel and accommodation.

But after the course is complete, employees go back to the office, often not having the tools to implement the knowledge in reality or having too little knowledge or recall of the material that was taught. For employers, the return-on-investment (ROI) on these courses are very low, if measured by knowledge gained or impact in the workplace.

What's the alternative?

http://bit.ly/2POH1HU
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[Blog Post] Our main highlights from the CEM Africa Summit: http://bit.ly/2LGagt6
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In our latest infographic, we explore the auditing journey over time, how to prepare for the upcoming re-performance based IFRS 9 expected credit loss provisions audit and what to include in your auditing package. http://bit.ly/2Mmxjyn
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Will Your Machine Learning Models Pass The William Tell Test? http://bit.ly/2KTBkEE
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Everything You Need To Know About MarketWise: Your FAQs Answered http://bit.ly/2M5LlUM
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We’ll be attending the first session of the CCMG’s Contact Centre Conference Tour in Johannesburg on the 22nd and 23rd of August. Here's what to expect at the conference: http://bit.ly/2vJ6WHA
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[Slideshare] How To Identify And Pro-Actively Correct Operational Problems In Your Call Centre: http://bit.ly/2Lh9WWf
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In this blog, we’ll help you weigh up your options by taking a look at the pros and cons of both on-premise and cloud credit lifecycle software solutions, and provide you with considerations you need to take into account during your evaluation process. http://bit.ly/2LpWmvS
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