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Prime Decision
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Are you taking customer decisions for granted? Sit back with a cuppa and find out how we make decisions - and why this matters for customer experience.

http://prime-decision.com/customer-experience-posts/65-ways-make-cup-tea-decisions-take-granted/

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Meetings Habits | Behavioural Economics Project

How behavioural economics can be used to improve your organisations meetings culture.

https://www.linkedin.com/pulse/meeting-habits-behavioural-economics-natalie-horne

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Insight is no laughing matter.

Everyone is talking about data, but what’s really going on behind the scenes? We’re researching the daily challenges that companies face, and looking for opinions from insight practitioners. http://prime-decision.com/marketing-posts/data-home-truths/
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March 31st: Our Director of Strategy, Natalie Horne, will be speaking at the next Bath Marketing Network event talking about the challenges of applying behavioural insight to CX

https://www.eventbrite.co.uk/e/home-truths-how-bias-scuppers-the-customer-experience-tickets-22034628166

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Mark Hedges and Natalie Horne recently had a natter about sustainable behaviour change. Read how it went!

https://www.linkedin.com/pulse/sustainable-behaviour-change-chat-natalie-horne

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It’s time to get more insight about insight!
 
Take part to receive a copy of the report: Insight Barriers 2016

http://fluidsurveys.com/surveys/jtbs/insight-barriers-2016/
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It’s time to get more insight about insight!


Data and insights are receiving increasing focus, but are they being used to their full potential? We’re keen to understand the daily challenges that insight practitioners face. What’s proving most effective and what would they like to be different?

This survey is intended for in-house insight practitioners, rather than consultants or agencies.

Take part to receive a copy of the report: Insight Barriers 2016

http://fluidsurveys.com/surveys/jtbs/insight-barriers-2016/

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4 improvements from organisational science you should applying to performance appraisals

http://prime-decision.com/behaviour-change-posts/performance-appraisal-dump-it-or-fix-it/
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