Response from the owner - a week ago
David Edwards, your name is not in our customer database and we're not able to contact you, however, we do have a 30 day guarantee on our plants, and we do offer replacement plants within a given timeframe. Please call us and see if there is anything that can be done. During fall shipping periods the spring-blooming plants, such as Jack-in-the-Pulpit, are in a dormant phase and they can seem lifeless. Plant them as usual, and they will emerge in the spring.