Terribly organized. The staff doesn't seem to care and it wasn't clear where you were supposed to catch a shuttle at. You would think that considering how much they are charging, they could afford to put up some signage and be more organized and friendly but I guess that's asking too much.
This is way better than parking at E-Z cruise parking.
The buses run very frequently. They will pick you up at your car and drop you right at the terminal entrance.
Sure you hafta lug your carry-on's but hey you will at just about all the other lots too.
Also since this is the port's property, the lots are patrolled by deputized peace officers.
Also the prices are comparable to the private lots in Galveston.
The lot's service is quick and straightforward! They have signs posted that help direct you, their fees are posted in plain sight, and the shuttles are constantly running. Our driver even aided two customers with their vehicles (2 weak/dead batteries) in the lot. Also, the communication level between all the drivers is pretty high.