Response from the owner - a month ago
Thank you for sharing your experience with us. Your feedback is very valuable and we certainly appreciate it.
Since this is not the kind of experience that our customers normally have, we want to reach out to you personally and see if we could correct this problem. Both myself and one of our Porsche Brand Ambassadors have left you messages in hopes of righting this wrong.
We apologize for this incident and we'd like the chance to try and earn your business.
Bruce Semersky -
Porsche Exchange General Manager -