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Pohanka Lexus Chantilly
Lexus Dealer
Today 5:30AM–11PM
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Pohanka Lexus Chantilly

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Like Tex-Mex? Visit Guapos for lunch or dinner in Chantilly. It'll be delicious until the last drop. #SupportLocal
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Pohanka Lexus Chantilly

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Congrats to our Wizards Shootout winner who received an all-inclusive trip to New Orleans for the NBA All-Star 2017 next month! #LexusPerks
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Pohanka Lexus Chantilly

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If you're ready, its ready too. #GX
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Pohanka Lexus Chantilly

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Lease your next vehicle here at Pohanka Lexus starting as low as $299 a month! Shop smart and visit us today. https://goo.gl/AzLyFW
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Pohanka Lexus Chantilly

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In their effort to #GoGreen, it looks like #Lexus is working to build #FuelCell technology into a stylish sedan! Learn more here, and then visit our #DaleCity area dealership to test drive the latest Lexus hybrid models.
With a fuel cell sedan in the works, it’s no secret that Dale City area Lexus shoppers have great options when it comes to going green!
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Pohanka Lexus Chantilly

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Merry Christmas from Pohanka Lexus!
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Pohanka Lexus Chantilly

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Enjoy the Sugarloaf Crafts Festival that's headed to the DC area January 27 at the Dulles Expo Center in Chantilly. https://goo.gl/J1PFwJ
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Pohanka Lexus Chantilly

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Eat chili and enjoy the fun as Old Ox Brewery & Ashburn Volunteer Fire Rescue Department host the 3rd annual Chilly Days Chili Fundraiser.
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Pohanka Lexus Chantilly

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“the time is always right to do the right thing”
― Martin Luther King Jr.
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Pohanka Lexus Chantilly

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If you’re a #Sriracha fan, then the newest spin on the 2017 #LexusIS is sure to match your tastes! Take a look at the Lexus Sriracha IS concept, then drop by our #DaleCity area dealership to see the luxurious Lexus IS for yourself.
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Pohanka Lexus Chantilly

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If your vehicle is in need of service, no worries - We've got you covered. Stop by any of our Pohanka locations for the best service in town
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Pohanka Lexus Chantilly

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Are you ready for winter?
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Contact Information
Map of the business location
13909 Lee Jackson Memorial Hwy Chantilly, VA 20151
13909 Lee Jackson Memorial HighwayUSVirginiaChantilly20151
Lexus Dealer, Car Dealer
Lexus Dealer
Car Dealer
Used Car Dealer
Today 5:30AM–11PM
Tuesday 5:30AM–11PMWednesday 5:30AM–11PMThursday 5:30AM–11PMFriday 5:30AM–11PMSaturday 5:30AM–11PMSunday 5:30AM–11PMMonday 5:30AM–11PM
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Review Summary
4.4
365 reviews
5 star
291 reviews
4 star
21 reviews
3 star
3 reviews
2 star
9 reviews
1 star
42 reviews
"During the service , I waited on main lounge and enjoyed my massaging chair ."
"Just got my GS 10K mile service done at Pohanka, fantastic job."
"Lots of cars and great staff that go the extra mile."
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Bob Christian's profile photo
Bob Christian
a week ago
Over the past 2 1/2 years I have brought my wife's RX450h to Pohanka Lexus for service. Freddy really goes the extra mile to make sure that everything is good to go. He also says hello to my little man whenever he is with me. Once he helped me carry a car seat from Mommy's car to the loaner; definitely not expected but definitely appreciated. I had the other one and one of the two minions in tow. ...for the few times that I have waited on the vehicle the customer lounge and snacks are second to none! It's a bit pricey because it is Lexus but the cost for a loaner is near zip and the snacks are a nice plus. Ultimately, what keeps us coming back, is working with Freddy and the occasional service colleague that he introduces me to in order to take care of me if things are busy.
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Matthew Polster
3 months ago
Having a great customer experience is not common but not unheard of... on occasion I can get really good to great customer service at many locations for many different services. However, what separates place from place and dealer from dealer is consistency. Even in sports - players can have a great game once in a while - but its the likes Joe Montana, Ted Williams, Larry Byrd and the like that separated themselves form other players because of their consistently high level of performance. This is Asad and his team at Pohanka Lexus. Great service - not once in a while, not every now and then - but EVERY TIME. CONSISTENTLY exceptional service. For this - I will always remain a loyal customer.
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Judi
a month ago
Freddy Earl has provided me great customer service for the past 4 years. My IS250 is in great hands and I appreciate the service I am continuously provided. Thank you Freddy Earl for making my trips to the service department welcoming.
Jagannath Dalvi's profile photo
Jagannath Dalvi
a week ago
I have been using Pohanka Lexus and Acura since long time, bought both cars from Chantilly and serving at dealership. Its always very good experience for recurring service visits. From last 3-4 times I have been dealing with Asad Malik, he has been very helpful every time! Even though everyone is helpful and courteous I look for Asad :)
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Mark Consavage
4 weeks ago
Back into Pohanka Lexus for my 145K service. I always make sure Mitch Buster is available as he provides excellent customer support. Additionally, he always provides updates via text messaging. All is well with my car. I've been taking my car to Pohanka Lexus since day one and haven't missed a service. Thanks again, Mitch! I'll see you for my next service.
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Robert Scott-Russell
2 months ago
Service with a Smile New to the area and happened upon Pohanka. The staff was great. Everyone was friendly and professional. Kenny in the parts department went over and above for me. As long as I'm living in the area, this will be my Lexus dealership of choice.
Dinh N.'s profile photo
Dinh N.
a week ago
We purchased a vehicle here before and came back to look at the NX. We were passed off several times and ultimately the sales man was not engaged not interested in engaging us. A test drive and some conversing about the features available did occur with some reluctance from the sales person. Pohanka Acura next door was worlds more receptive.
Gummy Golden's profile photo
Gummy Golden
6 months ago
My service advisor is Mitch Buster mainly because of his outstanding customer service skills as well as his willingness to go over every aspect of the maintenance procedure and any recommendations that might have come up. Mitch Buster was a person who greets you soon after you arrive. He is very professional, very knowledgeable and truly understands the value of time. I had a tire damaged with nails, tire sensor monitor damaged and headlight adjustment and he helped me resolve that problem really quick. Excellent customer service and kept me updated at all times from start to end. He was excellent help and with a positive attitude. I would highly recommend everyone and anyone to ask for Mitch Buster the next time your vehicle is due for service.
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