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Pohanka Lexus Chantilly
Lexus Dealer
Today 5:30AM–11PM
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Pohanka Lexus Chantilly

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Our #Lexus dealership serving #DC is equipped to help you keep your car looking its very best. Protect your vehicle against rough conditions with regular washing and waxing!
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Pohanka Lexus Chantilly

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"It was the fastest and most professional experience I've ever had at the dealership. Mr. Ha was knowledgeable, kind and very pleasant."
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Pohanka Lexus Chantilly

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Pohanka Lexus Chantilly

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When it comes to dependability and luxury in one package, the #Lexus models at our dealer serving #DC deliver. Visit us today to check out some of the most reliable models on the road today!    
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Pohanka Lexus Chantilly

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The #LexusRX350 has earned plenty of diehard fans, and it isn’t tough to see why! Visit our #Lexus dealership in #Virginia today to see what makes this crossover a leader when it comes to loyalty.
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Pohanka Lexus Chantilly

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On and off the road, #Lexus strives to create new technology that our #Virginia customers are sure to enjoy!
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In their circles
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Have them in circles
138 people
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Pohanka Lexus Chantilly

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Everything you need in one convenient location. #Pohanka

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Pohanka Lexus Chantilly

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Pohanka Lexus Chantilly

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If you’re interested in a #Lexus or already own one, then we don’t need to tell you why #LuxuryCars are so attractive. If you’re on the fence, though, then a trip to our #DC area showroom is sure to clear things up in short order!
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Pohanka Lexus Chantilly

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If you’re looking for a great night out, take your #Lexus out for a spin to one of our favorite #Chantilly spots. Whatever you’re in the mood for, you’re sure to find something delicious right in our neighborhood!    
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Pohanka Lexus Chantilly

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At our #Lexus dealer in #Virginia, our experts can help with all of your #CarRepair needs. Come visit our tire center today for the expert advice you need!
At our Virginia Lexus dealer, the pros in our tire center can help you ensure that your vehicle is performing at its very best with fresh tires.
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Pohanka Lexus Chantilly

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When it comes to an outstanding experience, our #Lexus dealer in #VA has the committed team and exceptional vehicles that you deserve. Come see us today!
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Contact Information
Map of the business location
13909 Lee Jackson Memorial Hwy Chantilly, VA 20151
13909 Lee Jackson Memorial HighwayUSVirginiaChantilly20151
Lexus Dealer, Auto Body Shop
Lexus Dealer
Auto Body Shop
Auto Parts Store
Auto Repair Shop
Brake Shop
Car Dealer
Oil Change Service
Tire Shop
Transmission Shop
Used Car Dealer
Today 5:30AM–11PM
Wednesday 5:30AM–11PMThursday 5:30AM–11PMFriday 5:30AM–11PMSaturday 5:30AM–11PMSunday 5:30AM–11PMMonday 5:30AM–11PMTuesday 5:30AM–11PM
Pohanka Lexus in Chantilly, VA. New and used car dealer serving Alexandria, Arlington & Washington DC. Find quality vehicles, great prices, factory parts & full service
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People
In their circles
14 people
Have them in circles
138 people
Eyuel Samuel's profile photo
Peter P's profile photo
Kevin Burnworth's profile photo
Colin Sydes's profile photo
Mohit Sells Cars's profile photo
Timothy Snow's profile photo
mila smith's profile photo
Brian Davis's profile photo
Jason Grier's profile photo
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Review Summary
4.4
323 reviews
5 star
260 reviews
4 star
18 reviews
3 star
1 review
2 star
7 reviews
1 star
36 reviews
"Worked with Asad Malik, Service Consultant whose service was outstanding."
"I recently visited Pohanka for a "check engine light illumination problem."
"I would like to praise James Manikath's excellent customer service skills."
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Hanu Marella's profile photo
Hanu Marella
2 weeks ago
I walked in needing a salesman for my purchase and was lucky enough to get Ali Khabir for my salesman. He was understanding of my needs and questions, we spent a lot of time trying to find the right car. He was honest and gave me his true opinion--all with NO PRESSURE for the sale!!! Awesome salesman and a pleasant car buying experience!!! The ease of car buying just got so much easier with Ali.
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Phil White
2 weeks ago
I have been a customer at Pohanka Lexus for over 20 years. The service and Parts departments are the epitome of elite customer service. Doug Moutrie, the Service Director, Shane Tabit, the Service Manager, along with Kevin Phillips, the Parts Manager, consistently go out of their way to assure that my needs are met with timely and dependable responses. As a result I have remained a loyal Pohanka Lexus customer since I purchased my first car from them in 1992. I should mention that I am a bit of a perfectionist and may not be the easiest person to satisfy, but these three have never failed to meet my needs.
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Alex V
a month ago
I always had a pleasant experience at Lexus Pohanka Service, however, recently I took in a car for service to change rear breaks. I was told it would take under an hour. After an hour & a half I asked where was my car, I got a response that it was coming. 2 Hours later the car appears, they apologized for the wait, I paid and went to take my car. When I open passenger door, I see apple leftovers in the center council. I called the manager or whoever I served my car with, they apologized and everything, but my experience was awful. For the money I paid, which was over $160 to change break pads that I brought the part for, it's horrible. No refund or discount was offered. I'm pretty sure I'll be using another service center in the future that is no Lexus.
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Jessica Gaitan
2 weeks ago
Excellent customer service! My dashboard screen wouldn't stop rebooting so I panicked and took my car in. Everybody was so nice, and both Fred and David made sure I wasn't waiting for very long. :)
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Adonis Love
in the last week
Mitch Buster has been the "go to" person at Pohanka for quite a while. I look for him every time I am in for service. His professionalism, exceptional follow up to keep me informed of the status of my vehicle and his ability to assist me as the customer is his number one priority (along with an issue free service). I am truly thankful!
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Collette Stumpf
2 weeks ago
I wanted to write a letter to commend Jose Dominquez for his personal attention and care in helping with my recent purchase from Pohanka Lexus. Memorial day was crazy and I drove from dealer to dealer test driving mid size SUV's. I had a very unusual situation when I walk through the doors at Pohanka. Jose Dominquez’ could have easily passed off my concerns or been unwilling to help. Instead, he researched my questions and found some answers for me. He went above and beyond to assist me with my situation. Jose Dominquez then found a car solution for me. Because of his genuine character and non pressure approach I felt comfortable with my decision to buy from Pohanka Lexus. I wanted to write this letter of gratitude for Jose Dominquez positive and fun attitude. I can tell that Jose Dominquez is dedicated to his work and I greatly appreciated his kindness. I would be happy to recommend anyone to him at Pohanka Lexus.
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Will Parker
4 weeks ago
Came in with a rubbing sound when going 55mph or faster. When i checked in the service adviser advised that I go on a test drive with a specialist and I did. The specialist was full of knowledge and answered all the questions I had while I was on test drive. I than came back and got a loaner car and it turned out that my tires were bad. I replaced tires and now the noise is gone. Thank you Matt and the specialist for helping me.
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Gregory Conran
a month ago
First off, I have no financial interest or relations with anyone at Pohanka. My wife and I, and other members of our company have been purchasing from Lexus Chantilly for years, I am on my 7th car from them. We still have the same salesperson, Mickey, and have found him helpful, straightforward, and he will bend over backwards to help you find the proper car for your needs. Their service department is ...simply... outstanding. I have had many prior cars and dealers over the years on non luxury cars - like Honda, Ford, Jeep, etc. The normal types of service departments that require pre-scheduling, long wait times, rude service, poor waiting areas, etc. have been eliminated with this dealer. Their service department is top notch, comfortable, loaners are plentiful, and the in/out capability is just the best and fastest I've ever seen anywhere. Not having to pre-schedule is truly a blessing and saves quite a bit of time, aggravation, and even money. I do not recall a time in the many times I've been there where I had a problem with a repair that required a re-visit other than piddly stuff that didn't matter, so no deductions for them in this area. In the past year or so, they have improved their waiting area to include massage chair(s), a sports/bar area, a quiet room with PC's and internet, comfortable seats, snacks, responsive personnel. Frankly, there's nothing I would really add - I rarely stay there anyhow - I utilize their in/out service, do a loaner car whenever I can, and I am glad for their operational excellence. Most times, I am there less than 15 minutes to drop off, and less than 10 to pick up (they have a rapid pickup option also, so you basically drop off loaner, grab your car, and go). On rare occasions during holiday or busy times have I seen longer wait times to drop off/pick up. Which car you choose is critical, of course, hard to go wrong with any Lexus, of course - but the service after the fact can 'drive' you insane if you cannot get it fixed timely, fixed well and without hassle. Lexus has six-sigma'd this process, at least at this location. I cannot see how any other Lexus dealer location could be better than their Chantilly site. So far, I've not had the reason to try any other. It's a bit out of my way to get to, like 30-40 minutes), so that's kind of a hassle, but it's not their problem, just the issue of where I live and work. Every time my lease comes to expiration, I review other manufacturers and options for a new car (survey marketplace), and while some other manufacturers may have some 'features' that beat the particular model I have, one must balance that against the potential of years of hassle for getting things fixed/performing maintenance. If you are in the market for a car, check the service dept out, reviews, etc. I have noticed a few other posters that talk about price being an issue. Not exactly sure one should rate lower stars for price being a bit higher than backyard mechanics or DIY. When you stay at a Ritz, do you rate them poorly for being higher priced than a Holiday Inn? I have not seen gouging at any time - prices have been clearly communicated, and one always has the option of determining that you can take specific items elsewhere, if that is your discriminator. If you are purchasing or leasing a Lexus or other luxury class item, the goal should be to get excellent service with a fair value placed on it. I believe Lexus of Chantilly does this, and I literally have had 70+ visits there.
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