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Pleasant Hills Pet Hospital
Veterinarian
Today 8AM–8PM
3 followers|203,747 views
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171 Green Dr Pittsburgh, PA 15236
171 Green DriveUSPennsylvaniaPittsburgh15236
Veterinarian, Animal HospitalToday 8AM–8PM
Monday 8AM–8PMTuesday 8AM–8PMWednesday 8AM–8PMThursday 8AM–8PMFriday 8AM–8PMSaturday 8AM–4PMSunday Closed
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Review Summary
3.7
20 reviews
5 star
11 reviews
4 star
No reviews
3 star
No reviews
2 star
3 reviews
1 star
6 reviews
"My friends and family would only reccomend this caring staff!"
"They wanted to charge $1000 to pull a tooth because it was chipped."
"Excellent service- Dr. Mihalic cares for my pets like they are her own!"
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Jess
2 months ago
Took my dog here because he had a loose tooth (which was not bothering him) and to get a quote on a dental cleaning. Our typical clinic does not do dental services. Our dog had his annual check up at the end of April at his normal clinic where he was determined to be in good health but would need a dental cleaning within the next year. I made an appointment at Pleasant Hills Pet Hospital because they said they provide dental services. At the appointment we waited about 20 minutes between when the tech checked us in and seeing the vet, which my dog spent shaking and pacing in the exam room. When the vet came in she had him go up to the table and fully examined his body, so by the time she looked at his mouth he was being rather uncooperative. The vet said that yes he needs a cleaning and she could not get a good look at the loose tooth. She said she'd get us a quote and the tech would review it with us. Fast forward 15 minutes and the tech brings in a $1000 quote, including notation that 3 teeth need pulled (How does she know 3 need pulled when she barely looked in his mouth?). I told her I need to discuss this with mu husband and we proceed to the checkout where they charge me $53 for the appointment TO TELL ME EXACTLY WHAT I TOLD THEM THE ISSUE WAS OVER THE PHONE PRIOR TO THE APPOINTMENT. We won't be back.
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Response from the owner - a month ago
Hi Jess - When you have a moment, please call our hospital manager Kelly at (412) 655-8710. We're really sorry that you didn't have a great experience with us, and we're hoping there's something we can do to change your mind. We can assure you that our biggest priority is keeping our patients healthy and our clients happy. Thanks for your feedback.
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debbie kampert
a month ago
they are very expensive but lack the friendliness and knowledge we want for our pets.
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Jordan Smith
3 years ago
My husband and I took our hamster in to get his leg fixed. We ended up having to put him down due to an infection, but our experience was great under the circumstances. The staff and Dr. Jones were very kind and understanding of the situation. They showed the utmost professionalism and care for our hamster, and to us. I would highly recommend this vet hospital!
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Kat Tapia
a year ago
got my little kitten there biggest sweet heart ! and they were all very sweet people
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Michelle Mackey
a month ago
They wanted to charge $1000 to pull a tooth because it was chipped. I got a second opinion from greentree animal clinic and they saved me $950. I also ended up spending $650 at phph for inconclusive tests and said it might be a uti. Horrible
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Christy Zacchero
a month ago
Excellent service- Dr. Mihalic cares for my pets like they are her own!
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Dan Lafrankie
2 years ago
I will never take another animal to these people, in the last year my wife and i have taken 5 cats to them and they put 4 of them to sleep, after talking with the animal rescue league and the humane society 3 of the 4 that were put to sleep had a very curable problem, it seems that they would rather milk people for all they can rather than actually give animals the care they need Please if your animal has anything wrong with it take it to someone else, the chances of survival with PHPH seems to rely solely on your willingness to pay rather than what is really wrong with your pet, we lost 3 of the 4 in the span of a week, thankfully we dont have kids yet because explaining this lose to a child would have been even more heartbreaking than it already was
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Guy Gearhart
3 years ago
I will never take my pets to them again. My sister is a vet and I told her what they tried to tell me my cat needed to have done and she just laughed at me and told me to stop going there. I wish my sister lived closer but she is about 8 hours away. I told her that they wanted me to give my cat this special cat food that was very expensive and actually made my cat sick. As you see from my username I'm a attorney and like I said earlier my sister is a vet and I had her look at both my cat and dogs records and she said the meds they were giving my dog were making him need more visits so they could keep charging me. I'm putting together all the records and getting ready to open a case against this place. I will say that I started going to Banfield pet hospital inside of Petsmart. My sister worked for them before she opened up her own place and told me they are honest and the prices are much better. If you love your pets PLEASE don't take them here...
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