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Pink Elephant EMEA Ltd
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Pink Elephant is a global IT Service Management professional services organisation. Providing IT Support Services, ITSM Consulting & Training
Pink Elephant is a global IT Service Management professional services organisation. Providing IT Support Services, ITSM Consulting & Training

52 followers
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FREE Webinar: The many faces of the Service Desk - 26th May @ 11am BST
The Service Desk has evolved over the last 20 years from being a “nice to have” to a critical support function to the business. How can we get this right? Join Luci Allen, Head of Operations at Pink Elephant EMEA, as she guides us through the many faces of the Service Desk and gives advice and guidance on just how to get it right. Register NOW https://www.brighttalk.com/webcast/10001/203939

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FREE Roundtable Event: Business & IT Alignment – making IT work for YOUR organisation

Date: 17th June 2016, 12:00 - 17:00 following by a drinks reception
Location: Pink Elephant EMEA, 9 Castle Street, Reading, RG1 7SB
Presenter: Paul Wilkinson, GamingWorks

This roundtable presents a fantastic opportunity to explore reasons for Business & IT Alignment failure and at the same time identify pragmatic steps for making it work. For full details and to register click link below.

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Cracking Cultural Change - if you missed the webinar this morning take a look at the presentation here: https://lnkd.in/eTx7Nq9 or view the webinar in full here https://lnkd.in/ekX_xwN

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ITIL Practitioner: Preview of forthcoming attractions, geekery & pink elephants! by Vawns Murphy ITSM Review

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We have a number of special offers available on our public training courses including ITIL, AgilePM and Software Asset Management. Full details here http://pinkelephant.co.uk/training/training-offers/

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FREE WEBINAR: Cracking Cultural Change
22nd April @ 11am BST

Cultural Change is one of the hardest things to crack within any organisation, let alone within IT. IT is fast paced - moving responsively to the business, technological and even public requirements. However, a required cultural shift from within is rarely successful. On average a mere 30% of Cultural Change Initiatives are successful, and a lot can be lost when it fails!

Join Helen Windle, ITSM Consultant, as she guides you through the key points to get it right first time.

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FREE WEBINAR: IT Governance Vs Compliance – Taking Back the Strategy High Ground - 9th March @ 10am

One of the most critical challenges IT departments have is ensuring their IT strategy underpins the business strategy, and more importantly, is seen and understood by the business to underpin its strategy while adding value.

Establishing an IT governance model is the tool and method which allows senior managers to choose key focus areas from multiple best practice frameworks, such as ITIL, PRINCE2, ISO27001 and ISO38500. They do this to ensure the structure of the IT department, and the capabilities of those departments deliver value and align as closely as possible to the business needs. Join Peter Hubbard, Pink Elephant EMEA, as he takes the mystery out of ensuring your IT strategy not only underpins the business strategy, but is seen to underpin it with concrete defined processes, activities, controls, metrics and deliverables all mapped back to defined business needs.
http://pinkelephant.co.uk/brighttalk/?commid=195083
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