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Happy New Year 2015!  It's gonna be a good one :)
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PHP Live!

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The Standard Download upgrade renewal system revamp has been completed and will go live on January 1st, 2015.  Standard Download clients with expired year of upgrades can still download the latest version from now till January 1st, 2015.  Once the upgrade renewal system goes live on January 1st 2015, expired Standard Download accounts will need to renew their year of upgrades to be able to download the latest version for another year duration.  Additional year of upgrades can be renewed at the client area.  Enterprise Download clients and On Demand clients are not effected.
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PHP Live!

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SMTP addon v.2.0 is available for download (for download clients).  The new SMTP version includes the upgraded SWIFT libs.  The latest SMTP addon can be downloaded at the client area:

http://www.phplivesupport.com/login.php

SMTP installation documentation:
http://www.phplivesupport.com/help_desk.php?catid=4&docid=67

For On Demand clients, the SMTP addon has been updated to the latest version.
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PHP Live!

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For those that have upgraded Joomla to the latest version, please refer to the updated Joomla module documentation for integration procedures.  Menu options have been changed and the documentation reflects the changes.

http://www.phplivesupport.com/joomla.php?j=joomla
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There has been reports of IE browser 7/8/9 registering a "null" visitor values during embed chat sessions. Popup chat sessions are not effected.  The issue has been fixed and new version v.4.4.6 is available to download.

All On Demand accounts are scheduled to be updated to v.4.4.6 May 3rd 2:00am EST. 

For additional information, please visit the client area:

https://www.phplivesupport.com/clients/forums.php?action=posts&forumid=4&topicid=712&page=0&index=0
Open Source Live Support Software powered by PHP and MySQL. Live chat support software Download or On Demand.
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PHP Live! v.4.4.5 ETA April 30th.  Introducing "Automatic Offline" feature.  This feature is mainly to prevent an operator from leaving the console open during offline hours. It's to ensure a global offline and logout time.  For more information, please visit the client forums:

https://www.phplivesupport.com/clients/forums.php?action=posts&forumid=4&topicid=709&page=0&index=0&postid=2368
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In their circles
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Have them in circles
225 people
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Riken Patel's profile photo
Jaime Alberto González Rodríguez's profile photo
Michael Greco's profile photo
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PHP Live!

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From everyone at OSI Codes Inc. (creators of PHP Live! Support), Happy Holidays!
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PHP Live!

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Do you need custom modification for your PHP Live! system?  Although custom modification support is very limited by OSI Codes Inc., we can refer you to a third-party developer(s) that has extensive knowledge of the PHP Live! system and may be able to integrate a feature you may be looking for.  Please contact info@osicodesinc.com for more information.
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PHP Live!

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PHP Live! v.4.4.7 is available for download at the "Downloads" area. All On Demand accounts are scheduled for v.4.4.7 upgrade on May 31st 1:00am EST.

-- DESKTOP NOTIFICATION UPDATE
For those experiencing the desktop notification not functioning on Google Chrome or Firefox, upgrading to v.4.4.7 should correct the issue.
--

For the v.4.4.7 summary of updates, please visit the client forums:

https://www.phplivesupport.com/clients/forums.php?action=posts&forumid=4&topicid=728&page=0&index=0&postid=2411
Open Source Live Support Software powered by PHP and MySQL. Live chat support software Download or On Demand.
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There has been reports of latest Google Chrome version not displaying the Desktop Notification new chat request alert box.  We have identified the cause and is patching the system.  A new version v.4.4.7 should be available by later this evening.  All On Demand accounts are scheduled for an update May 31st 1:00am-2:00am EST.
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PHP Live! v.4.4.5 is available to Download.  On Demand accounts scheduled for upgrade on May 3rd, 2:00am EST.

For the v.4.4.5 change log and more information about the new feature "Automatic Offline", please visit the client forums:

https://www.phplivesupport.com/clients/forums.php?action=posts&forumid=4&topicid=709&page=0&index=0
Open Source Live Support Software powered by PHP and MySQL. Live chat support software Download or On Demand.
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PHP Live!

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SMTP addon v.1.9 error - missing menu file

For those that have attempted to upgrade their SMTP addon to the latest version, v.1.9, you may notice an error when accessing the SMTP setup area:

": include_once(../../setup/inc_menu.php): failed to open stream: No such file or directory""

To correct this error, simply re-download the SMTP addon and perform a re-install of the addon.  For more information, please visit the client forums:

https://www.phplivesupport.com/clients/forums.php?action=posts&forumid=1&topicid=708&page=0&index=0&postid=2367 
Open Source Live Support Software powered by PHP and MySQL. Live chat support software Download or On Demand.
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People
In their circles
16 people
Have them in circles
225 people
Christopher Latham's profile photo
Riken Patel's profile photo
Jaime Alberto González Rodríguez's profile photo
Michael Greco's profile photo
Gian Litex's profile photo
john madeson's profile photo
Shekhar Bhardwaj's profile photo
MyPriceRite's profile photo
Khadher Belgacem's profile photo
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(917)-470-9981
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Enable Live Chat For Your Website
Introduction
PHP Live! (© OSI Codes Inc.) enables live chat with your website visitors. PHP Live! works on all major browsers with no additional software installation required. Some clients have deployed the solution for their intranet communication and other firms have successfully increased their sales and improved their customer relations by providing real-time live chat assistance.