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Phoenix Children's Hospital
Children's Hospital
Today Open 24 hours
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Phoenix Children's Hospital 1919 E Thomas Rd Phoenix, AZ 85016
1919 East Thomas RoadUSArizonaPhoenix85016
(602) 933-1000phoenixchildrens.org
Children's Hospital, Emergency Room
Children's Hospital
Emergency Room
Oncologist
Pediatrician
Today Open 24 hours
Sunday Open 24 hoursMonday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday Open 24 hours
Phoenix Children's Hospital has provided hope, healing and the best healthcare for children and families since 1983. Today, Phoenix Children's is one of the largest children's hospital in the country and provides pediatric specialty and sub-specialty inpatient, outpatient, trauma, emergency and urgent care to children and families in Arizona and throughout the Southwest.
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Review Summary
3.8
146 reviews
5 star
94 reviews
4 star
7 reviews
3 star
6 reviews
2 star
6 reviews
1 star
33 reviews
"I love it because I went to phoenix children's hospital too!"
"Had a horrible experience at Cardons and will only come here now."
"Does PCH billing dept offer to correct the error, NO!"
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5 people
Have them in circles
702 people
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All reviews
Elizabeth Pena
a week ago
Annette "so called scheduling supervisor" was horrible. She made me belive she scheduled my daughter for 8:45 am which then I came to find out she made a mistake and scheduled my daughter until Wednesday. I was trying to talk to her, left a message and two written messages with two other operators and she didn't call me back. I was at the office since 8:30 trying to check in one operator told me she changed the appointment for 10:45 am which now has me waiting like an idiot for her mistake. I have two little ones under the age of 2 which are getting inpatient. Annette has not called me back. Two time I was told she was on the phone and the last time I was told she stepped out. Seems to me she doesn't want to talk to me because she messed up. Horrible!!!!! Annette if you read this, you are not professional and you shouldn't be a supervisor.
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Justin McBride
2 weeks ago
Surgeon and staff was great, however, The outpatient billing office is the most unprofessional group I have ever dealt with. Just because of how they treated us, I will not recommend them to anyone. Apparently we had a bill of $70 left over after all the insurance payments, which would have been fine if anyone would have let us know. They claimed they called my phone several times and left messages. I keep all messages and there are not any from PCH. They claim they sent an invoice to my correct address multiple times....again, we pay our bills on time and we are OCD about our credit. So I get a call from a debt collector now threatening that my credit is ruined!!! Does PCH billing dept offer to correct the error, NO!!!!! They say , sorry, I am on my own. Awful way to handle business. Very dissapointed !
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Zac Campbell
3 weeks ago
Went to Phoenix children's for an ultrasound. We were billed over $5k total for the visit. We were billed $4k for "ancillary charges", essentially for use of their ultrasound equipment. Insurance covered half. Seriously? $4k for a 1 hour ultrasound? I would not only recommend not going to this hospital, I would recommend avoiding these thiefs and their outrageous bills. Clearly this is not a hospital that cares about families, only money.
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Rosa Valle
a month ago
I loved everything they did for my baby when she was injured by here foster father while in cps custody im sure everyone rememwbers search pedro manzo on the web i love the staff and doctors....
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Anthony Felix
a week ago
We've gone to the emergency room a few times and everytime the staff is rude. Their very disrespectful and not friendly when handling children. As parents we are concerned and our kids need reassurance when their scared. It's very fustrating and I won't use them again. We found much better care tempe saint lukes with a much more professional staff.
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Christopher Smoke
2 weeks ago
Went to Phoenix Children's for a consult on my daughter's fractured wrist, no xrays, just a physician looking at xrays that were previously taken and we were there for 15 minutes. I recieved multiple bills with different number over the coming weeks. Finally had to call them and they said I had a $1300 bill after insurance ($805 for physician and $508 to the hospital). I talked with our insurance and the code they received is defined as a minor surgical procedure. I had my insurance get on the phone with them as it sounded like a fraudulent charge, I had Phoenix children's review their code. After the first review I called them again and they said I need to pay the $508 and I was told that was the end of it. I went online and saw only a single charge of that amount in the portal and paid it. Until a few weeks later when I received a bill for the $805 and it started all over again. It has been almost a year of fighting with them. Finally I caved as we have moved and just want to be done with this. They never sent me a final bill and now it's in collections. I am tired of this company and warn anybody with a minor fracture to stay far away. Worst hospital experience from top to bottom and now I have credit issues.
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Sherry Schweer
2 months ago
My son, Daniel, was treated here for a very rare condition on and off for three years. The doctors and nurses treated him very professionally. His battle with his disease came to an end this past November. As his mother, I will never forget the compassion and caring Daniel and myself received. Thank you PCH.
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Tonya Goddard
a month ago
The hospital saved my son with a heart condition. Dr pearl is amazing. The emergency department though knew my daughter who's 11 months old has been sick for two months coughing etc. I took her to PEDs she's on antibiotics seven days and ten days no change she's wheezing ect.... Sat night 3 am coughing non stop husband took her worried it might b pnamonia four to eight people in waiting room I'm at home with our other 4. It takes Saturday night 3am staff 5 hours!!!!!! She's still sitting in the er coughing and crying for 5 hrs! This er has gone to lazy careless people for the thousands that have been donated there for my son kelton I'm pretty disappointed and really hurt they don't care about my daughter!
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