1&1 Internet Internet Service GmbH
Customer Service Manager, 2014 - 2016
Analysis of quality KPI, implementation and monitoring of chat solutions
Translator, 2008 - 2012
1&1 Internet Service GmbH
Trainer (Online Marketing), 2013 - 2014
Teaching agents SEO and Online Marketing skills.
Tech counseling, 2008 - 2012
Helping students with daily computer problems, both hard- and software
Teacher (French), 2009 - 2012
Teaching people French in evening courses.
Tutor (MS Office), 2008 - 2009
Showing students how to use MS Office for university. Word for their term papers, PowerPoint for presentations and Excel for vocabulary and simple calculations.
1&1 Internet SE
Junior Business Intelligence Developer, 2016 - present