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Interesting article in Campus Technology: "Going Behind IT's Back". It includes good perspective from +Timothy Chester on letting IT solutions sell themselves.

I'd do pull quotes for you, but their crappy reader won't let me.
Meg Tufano's profile photo
I.T. used to be the tail wagging the college.  That it is falling into disrepute is mainly (as the article suggests), it just wasn't tech enough:  good tech (ask Google) goes after User information with gusto!  

Good designers (DON'T ask Google) first work with what they discover are the User Requirements BEFORE they start engineering! 

When the Tech world catches up with systems engineering, we'll all have a more seamless online experience.

I hope.
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