Response from the owner - 2 months ago
Our goal is 100% satisfaction each and every time a customer visits our store. We apologize that your experience with us did not meet this expectation. Your post was brought to the attention of our General Manager, Rick Trottier. Rick would appreciate the opportunity to discuss this with your further. In the mean time, we will use your post as a teaching opportunity for our team. If you have not yet purchased your new vehicle, we hope that you will give us another chance to provide you with a 100% exceptional car buying experience.