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Can Google+ Be Fixed?

So, maybe it looks like I'm launching angry birds, but it's a good video, you should watch it and let me know what you think...
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65 comments
 
Looks like you got it figured out.
 
How much more informative and useful is this compared to the standard google tutorials ? Great job Peter!
 
Everyone I've tried to talk into getting on G+ always says "what is it?" I've decided that I'm here to find different people and things. I like it, so far.
 
+George Rapko I was doing the same at first but then i found out that, showing people the amazing people i had met and interacted with on here, the great things we inspired each others to build was a far better selling point that just trying to tell them about the service. Lead by example type dealio.
 
Good video. G+ is the answer to all other social network's problems.
 
Like the content of the video though the constant jumping around is a bit jarring.
 
If I had to give Google+ props it would be the tight integration with all its services...
 
One obstacle I've seen is that the people I'm trying to bring to G+, don't want to be bothered with creating a Gmail account, and ofcourse they just want to use the same e-mail they use on facebook. The only thing I can say to them is they don't know what they are missing here in Google Plus
 
People think Google+ is moving slow, but it is on a much faster pace than FB ever was. I believe it will overtake it in the next 2 years.
 
+Peter G McDermott wrong explanation for the green splash. You are supposed to say it was done intentionally in honor of St. Patricks day......
 
+Yöga Prayudí I noticed that when trying to watch Hangouts on Air on my Roku and had to start zooming in so there wasn't so much white space.
 
I'm not entirely convinced of the existence of this issue needing to be solved. It doesn't reflect my experience.

I'm also not entirely convinced of this dichotomy, re: Facebook is for old friends, relatives, etc., while G+ is for finding people with shared interests. I have about 2,600 connections on my personal page on Facebook, and another 1,800 (with maybe 30% overlap) on my Facebook business page. I know well under 10% of those people at all. The rest are people who wanted to "friend" me due to shared interests. (As a matter of business policy, I accept Facebook friendship requests unless there's a glaring reason not to.) Also, many of my long time friends are on both sites (though most of them are not particularly active on either site).
 
The video a pretty good overview.

I think a major stumbling block to significant growth here is that fundamentally people want to interact with people they know. And, at least in my experience, that process of becoming familiar with new people isn't happening here.
 
+Peter G McDermott you went to some effort to create a black background with green screen when a black curtain or sheet and a couple of strategically placed lamps would have given an equally if not more professional effect (mood lit with infinity black). Why not load a few graphics like your titles or some relevant logos and images into the keyed area? Small things like that would make the 8 minutes more bearable. However, evidently enough, your verbal message had me watching to the end in hope of an answer.
 
+Peter G McDermott The Suggested Users List needs to be replaced with related users lists that feature engagers that relate to their interests. All the SULs are celebrities, but they don't engage, so circling them is like being friends with your television. And people have such a diverse set of interests, that few of the celebrities really match up.
 
+Peter G McDermott - Are you wasting time worrying about if people come to Google Plus or how hard or easy Google Plus is? If a new person came over here and stumbled upon this video or other posts about how hard Google Plus is will they want to even try to learn how to use the platform at all? Why do you put so much time and energy into Google Plus and Social Media? What's the reason?

I believe I have the right to ask because every time that I talked about a G+ issue, complain about a problem, or tried to work with people to find a solution to problems people jumped down my throat about it. All of that "drama" makes a person wonder if it is really worth the effort to want something to succeed. Does Google really care if G+ is a success? Is it just an experiment or a project in Social Networking. Google is the king of Beta products.
 
+Margie Hearron My niche here is exploring ideas, Google+ is an idea. I have definitely taken an interest into how social networking works and that is what a lot of my content is geared around. Clearly there are some diverse circles and some interesting content here, but you bring up an interesting point. How are people supposed to find that?

Pinterest--which I know you loathe--gives users the ability to categorize things, hence making them easier to find. Most shared circles around here are a "variety pack" and might not be suited for most people.

I am concerned with the success of this product because I spend a lot of time and energy promoting its success outside of here in the real world.
 
+Peter G McDermott Do you need Google Plus? Basically everything that you do could be done on your own website or blog, right? You have YouTube. The Hangout thing is a big thing for you, but there are ways of doing video conferencing on websites.

Is Google Plus your crutch? I ask this in the most respectful way, because it seem you will be successful at communication media no matter if Google Plus exist or goes belly up.
 
+Margie Hearron that is like asking if someone needs a tv. Of course they don't.
Some of us do have a more vested interest in G+'s success than others. I know I for one certainly do. Hard to host a 'Speedpaint Hangout' sans Hangout. I know there are other video conferencing options out there but none are fully integrated into a platform filled with potential clients like here. That is a major difference between doing it on a site and doing it here.

Like opening up a stand alone store in a non-trafficked area vs. having a location in a crowded mall.
 
+Peter G McDermott no problem. It is something I have been thinking about as I prepare to write an article on my 'business model' here. After all I was using TinyChat long before Hangouts came around. Yet no one really went there. There were several artists but usually the same crowd. Fine enough for learning from other artists but not for much discovery and certainly not for finding an audience.
 
+Cliff Roth, G+ offers you something attractive, however the average social network user doesn't want to have to become a computer "geek" (yes I refer to geek as +Peter G McDermott did in his clip) to get any use out of a system such as G+. Look at how much confusion FB generates with the smallest changes. People have only just gotten comfortable with FB and now they need to learn a whole new user interface with G+. I believe that simplicity and idiot proofing are the key to getting more people to engage with G+. I have a couple of hundred friends on FB... when I post content there I get a few comments and a like. I have over 1000 followers here on G+ and when I share the same content I get zero response LOL except from the same people on FB that are here? what the?? However I am persevering with G+ because I have some kinda crazy faith.
 
+Peter G McDermott Sure, go ahead.
I would be interested to get a link to the post when it's published.

I want G+ to work as much as you do! I am just frustrated with it at the moment as I can get more incoming info from Twitter... and I can promote my services/content more effectively on other platforms.

However I like the one stop shop approach that G+ COULD BE.
 
+Damian Hoskin I am far from a computer 'geek'.

I will quote myself from my re-share of this post:

'I have no problem helping those who seek it. However I don't like the idea of forcing help on those who don't. If people want to come here not find anything interesting and dismiss the place without even trying, than I say Good Riddance .'

There are plenty of resources available for those who choose to look for them.
 
I enjoyed the video. Can Google plus be fixed? To me it's still a work in progress.
How we use it will affect many of Google's decisions about what we end up with. There may be 100Million+ here but the lucky one percent or so of people having fun using it are going to shape it's future.
I came here to connect with close friends and people from already established groups and organisations and wanted to restrict my contact to just those people.
Luckily that wasn't possible, I sought out and interacted with people having similar interests and discovered the potential of social networking. When I was nominated as an engager for a shared circle it surprised me. How did I end up an engager when I came here to hide in the small established groups I was comfortable with?
Google provide the tools and tweak them but the people that can change peoples attitude to social networking are the key. I've found myself become more engaging in real life, and enjoying it. Just been called to dinner so will leave it at that.
 
+Cliff Roth I was only paraphrasing +Peter G McDermott regarding the computer geek comment and not directly referring to you. Please don't take offence.

Why should a new G+ user have to seek out help on how to use it? Shouldn't it be invitingly intuitive?

How is a blue collar worker that has an hour each night to spend on a social network meant to find their way around here without becoming what they would perceive to be "a computer geek".
Those people do exist and they do consume content. Just not here.
 
+Damian Hoskin I don't think a new user does need to seek out help on how to use it. What they need help with is how to find people that make it worth using. There is a big difference.

'invitingly intuitive' is highly relative. For some G+ already is very intuitive. The reason we have the Submit Feedback button is so Google can gauge what are the points in which people are having trouble with and address it accordingly. We have already seen some of the suggestions being implemented.
 
+Cliff Roth The feedbacks were attended to very rapidly (within a day or two) in the beginning. As the users and feedbacks have multiplied, the response would slow down naturally
 
+Peter G McDermott cool video. I like your style.

BTW: I have started using - more and more - the ability to email friends and colleagues via Google+ share. In the past I had to email these slow adopters (skunks) comments and links of stuff I picked up browsing the internet. Now they get pulled to Google+. Talk to me here friend. And they do. Slowly.
 
What doesn't need 'fixing' is making Google+ more like Facebook. The whole comparison to Facebook only makes people see something that is less than Facebook. Tell your friends they can keep Facebook, it's great for keepin tracks of your friends, relatives and ex's. But tell them to give Google+ a go when they want content. Tell them it is like a huge blog community. Tell them it is interesting and fun. Tell them it is anything but Facebook.
 
Nice video, +Peter G McDermott. You make some nice points. I don't think it's our responsibility to get people to use Google+. Whoever wants to come will come. I'm an entrepreneur and marketer. It's my job to get people to come to ME and MY CLIENTS. Wherever they happen to be, is where we go.

The one thing that makes Google Plus exciting is that (unlike Facebook and even Twitter), there is the potential of having the work I do here affect search results. Typically search marketing converts at a MUCH better rate than social. So affecting search by doing social is very appealing. We're testing that at +G Plus SEO right now. Thanks again for the video. Nice job trying to bring some clarity to the discussions.
 
this is nice and useful +Peter G McDermott , but I sometimes wonder why is it left to the user to do Google's job... For a company that makes cash from advertisements, it's sure weird...
I guess the old saying that the cobbler always has a hole in his shoes must be true.
 
I keep saying that the best thing Google+ could do is to open source the marketing of the network to its most avid users. They are already doing a better job of interacting with us than any other social network. I've had brief conversations with +Vic Gundotra here. I don't expect I'll ever get even a postcard from +Mark Zuckerberg.

Those of us who use Google+ every day know what's different here, why we get more engagement, enrichment, and learn more here than anywhere else on the web. It's because Google+ makes it possible to find interesting people we never would have met otherwise and engage them in easy-to-follow conversation threads without a140 character limit.

When I see Google's marketing of Google+ I want to gag and then cry. Take the TV ad showing an attractive young couple sharing baby photos with their friends and family. Adorable. Sweet. Well-produced. And....I can already do that on Facebook.

Google needs to find ways to show the amazing and creative ways real people are actually using Google+. You can only use Facebook one way: Zuckerberg's way. The G+ community has shown itself to be amazingly creative in the ways we use this place. Google needs to surface those and find ways to expose them to the world.

The next thing Google needs to do is turn over the "management" of new users to the community. Google should seek out and nurture a group of experienced G+ users who have shown themselves willing and able to help new users and hook them up with where they'll get the most out of G+. This actually is already happening through a number of grassroots shared circles and lists. Google needs to get in cooperation with these and let the people who love this place the most help share the passion with new users.
 
+Cliff Roth - I was just asking Peter. It was not an insult to him. YOU use G+ as a vehicle to get clients. Most people don't do that.

People use the network in various ways. Don't you think I'm smart enough to know that. Oh wait, you don't know me.

I hate how people on Google plus feel a need to gang up on other people.

Im not anyone's enemy.
 
+Margie Hearron ganging up on you? Threads are conversations, it is one of G+'s greatest assets. So what if I answered the question instead of Peter? If his answer is different than mine than it just further enriches the conversation. Since when is two people answering a question 'ganging up'? I am honestly confused. Who implied you asking a question was an insult?

I don't prejudge anyone's intent or knowledge level. I do however engage in conversations.

I don't use G+ as a vehicle for finding clients. I use it to engage in conversations with people. It just so happens that a small percentage of them have shown interest in what I do so I provide them with more information. Big difference.

+Mark Traphagen I agree. The way they advertise their product is cringe worthy.

+Corey Creed if you can engage with potential consumers here why drive them elsewhere?

Consider this scenario: Two circuses are in town. One of them puts up ads at the mall and sends in some representatives to try and get people to go to the big top they have set up somewhere else.

The other infiltrates the mall. Sets up a high wire act across the plaza. Has clowns juggling in the food court. Sets up kiosks with cotton candy and peanuts etc. Takes over part of the parking lot with animal acts.

Which circus do you think is going to get more business? The one trying to get people to go from where they are to where the circus wants them or the one who brings the circus to the people?

Worrying about SEO is a long term losing strategy. If you are depending on people finding you through search you are already way behind.
 
+Cliff Roth - I don't know you. I was addressing Peter. You commented and mentioned me and explained your side to me.

I don't follow you. I don't know what u do.

All I'm saying is I'm not Peter's enemy. I had Peter on my G+ before he was G+ famous.

He seems nice. I don't have a problem with him.

I don't want you to feel like you have to stick up for him and go off or explain to the ignorant girl. :-/
 
Nice post, +Peter G McDermott I would have to agree that mostly tech people are on G+ ; the tech crowd is split with people that either love it or don't find it useful and the reset don't understand why its useful because they already are on Facebook and may not have a google id nor want to bother creating one. That may be the single biggest limiting factor.
I suppose my big complaint would be the suggestion mechanism should include a way to find people (who opt-in) to being found by city or interest. I get all kinds of people suggestions and requests but don't want to take the time to open all of them up and read all their profiles and really don't want to add someone to a "trusted" circle if I don't know them, so i create "unknown" or "getting to know these people" type circles
I guess the other sort of (somewhat creepy) thing is that when i get an email that so-in-so added me to their circles, I have no way of knowing if it was because:
a. I was in a circle shared to them by someone and they blindly decided to follow me, or
b. they sought me out individually and added me.

There seems to be no good mechanism for helping me decide if I want to bother adding them back and don't know the reason they added me.

What I think: in settings: who can notify you , Extended circles should be expanded to include "only people that put this person into some sort of "close friend" circle.
I hope that was easy to follow. -- I know I can set a custom individual or circle that can send me invitations - but those are MY circles, not someone else's. What would be cool is if you could put different "weights" on circles so that not all circles are treated equally by the system.
Currently, If I allow people to notify me from "extended circles" I get notifications from people in my circle's circles regardless if they are their "friend circle" or "random strange people circle"
LinkedIn has a mechanism similar to this with its degrees of separation but even that relies on the "honor system" that people only add others that they know well.
I have to work really hard at managing my circles so i can put people into useful categories.
That leaves me with a few choices:
1. Add nobody - (usefulness of the service suffers)
2. Add everybody (have too much circle management to deal with - usefulness of the service suffers)
3. put people into intermediate circles, then shuffle my circles as I get to know them. (time consuming and the more circles you have the less useful it is if you have to think too much about who to share with)

Google + is great for insomniacs and people that have a lot of time to spend on it. I guess the same goes for Facebook but for the rest of us, there is still not a really good way for a computer to help us decide who to add and who not to. +Stephanie Van Pelt - do you have any suggestions?
 
If a friend of mine decides to follow me on Google+ then he has to read all my public posts. But that leads to problems because the stuff I write in the public sphere is different from the stuff that my friends want to read. In other words I cannot use Google+ as a new twitter without spamming my friends.

The obvious solution is to introduce public posts that are not shared with my circles. In other words I should be able to mark a post as "Public, but uninteresting to my circles". Or perhaps i should be able to mark it as "Public and interesting to photographers, but uninteresting to my circles" +Google+ Features Requests

(Edit: Complete rewrite +Kamal Tailor responded to first version in which I claimed that Google+ was a sausage fest ghost town)
 
Whatever we may say; I think for the time being Google's got us one way or another.

Wherever we or outsiders turn Google is in our face. And you cannot say this about FaceBook or Twitter. Yes these guys are there but they have to scramble for more penetration opportunities.

And as Google SEO goes deeper into social +1 you will either swim along or the daily light sucked out of you. That' may be over the top but that's how I feel about it.

Google's plan are long term and I see and am sometimes surprised by the integration of Google tools and functionality.

What we see may just be the early adopter phase. That's very natural. I believe the onslaught is on it's way.

And i am happy to be wrong because I have never ever enjoyed myself as I do here at Google+.
 
+Kamal Tailor If a friend from the curling club has circled me to share stories about curling, then that friend is also forced to read all my public posts. The reason is that all my public posts end up in the streams of everybody who have circled me. As far as I know I can not write a public post without spamming the people from my curling club.
 
+Kamal Tailor I understand what +Niels Langager Ellegaard is saying. If you want to share certain things with your friends but don't necessary need them to see your "public" stream, then it would be interesting if Google could engineer a way to do that.
 
+Peter G McDermott I think that this idea has been discussed in many variations - also on the Google+ help forums. As I see it the big challenge is to construct a user interface that is so simple that normal people can understand it, but so powerful that it solves the problem.

Perhaps the simplest solution would be to change the behavior of "public" posts so that a public post isn't automatically shared with all your circles.
 
+Kamal Tailor If you look at the groups of photographers and kite surfers that find each other on Google+, then these are people with very special interests, and some of the stuff that they share with eachother is not interesting to a wider audience. However they have to write public posts to find with each other.

So if I was a kite surfer, I would not be able to participate in the +Google+ kite surfing community without spamming the streams of my friends. I bet that the role players and user interface enthusiasts and gif-file enthusiasts have the same problem.
 
+Kamal Tailor That is a good point, but at the same time I am afraid that this will scare the new users away.

If I joined Google+ as a new user then would expect to find some posts that were targeted towards me. But if my stream was full of specialized posts from a few friends that were participating in public discussions on subjects that didn't really interest me, then I might be scared away.
 
I think one thing Google needs to do a better job of advertising is the ability to search posts (public and those that have been shared with you) for interesting content, and the ease with which these searches can be saved. I think if they had a commercial showing how saved searches lead to the discovery of people posting interesting things, which in turn leads to the rapid emergence of interest-based networks and conversations, they would be giving prospective users a better idea of how it is actually used by most people. Similarly, they should emphasize the conversations that occur here (e.g. this comment thread), which to me is something that really sets G+ apart from Facebook and Twitter.
 
+Niels Langager Ellegaard circles are asymmetrical it is possible nobody in your circles sees anything you post because they aren't looking at the circle they put you in, or perhaps they don't have you circled at all.

I think worrying about what your audience cares about is a waste of energy. They can control what they see, period. That is if you aren't sending them a notification of your post which is a different beast entirely.

+Kamal Tailor that is a feature that I have been sending feedback about since last summer. I definitely see the need for it.
 
+Luis Felipe Arreola Cantú I don't think you were talking to a wall. I think you answered your own conundrum in the last sentence of your original post.

However...YES a hyped event would be a big sell in the short term. The Desmond Tutu/Dalai Lama hangout sold me on Google plus. Oh... and when people ask "who else is there?"... my answer is "interesting new people I would otherwise never met."
 
+Luis Felipe Arreola Cantú Google does conduct events where they actively try to get people to join on the spot but mostly they are geared towards various professional communities such as marketers or advertisers etc. I recently pitched the idea of getting a booth at the NYComiCon.
 
+Kamal Tailor Hopefully Google+ can be tweaked in such a way that gif-lovers and user-interface enthusiasts can live together. How about the following: Right click on post containing gif -> "Ignore all gif-posts from XXXXX"

That would allow me to ignore gif posts and focus on the interesting posts. Suddenly XXXXX would become an interesting contact rather than a nuisance.

Right now Google+ can filter the posts in a circle, but it is difficult to understand what the filter is doing, and I don't know which posts are filtered out. (Gif posts often get many comments, so I guess that the filter will describe gif posts as important, but these are exactly the posts that I personally want to avoid)
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